Call Agent – B2C
Posted 23ds ago
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Job Description
Call Agent B2C für telefonische Kundenansprache und Terminvereinbarung bei BucherInvest, einem Schweizer Finanzdienstleister. Koordination von Beratungsterminen und Betreuung von Geschäftskontakten.
Responsibilities:
- Contact customers by telephone
- Schedule appointments with individuals interested in a consultation
- Coordinate appointments with client advisors
- Apply financial knowledge effectively during conversations
- Communicate transparently and professionally, in accordance with internal policies and regulatory requirements
- Manage business contacts and contribute to the further development of our services
Requirements:
- Experience in the financial industry or in customer-facing roles
- Experience in telephone sales / telemarketing
- Sales-oriented, energetic, and motivated personality
- Excellent communication skills with a persuasive and friendly telephone manner
- Articulate and open-minded
- Experience in tele-sales is an advantage
- Experience in a performance-driven environment
- High degree of personal responsibility, reliability, and goal orientation
- Strong communication skills and enthusiasm for telephone-based customer contact
- Comfortable working in a strong team environment
- Determination, resilience, and ability to work in a team
Benefits:
- Varied and responsible tasks in a professional working environment
- Collaboration with insurance companies, banks, companies from a wide range of industries, and public institutions
- Opportunity to become part of Bucher Invest AG and contribute to the further development of our services
- Opportunity to develop and deepen your financial knowledge within the company
- Career changers are very welcome; professional development is possible even without prior experience
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