Care Partner Coach
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Job Description
Care Partner Coach mentoring professionals who support pregnant and parenting families. Strengthening case strategy, outcomes, training, and peer learning for Her PLAN’s pro-life support network.
Responsibilities:
- Serve as a trusted coach, mentor, and strategic thought partner to assigned Care Partners
- Provide one-on-one coaching focused on case strategy, professional growth, skill development, and client outcomes
- Offer feedback, encouragement, and accountability to strengthen Care Partner confidence and effectiveness
- Guide Care Partners through complex cases and identify barriers, risks, and intervention opportunities
- Develop creative, client-centered strategies promoting stability, self-sufficiency, and meaningful progress
- Reinforce trauma-informed and strength-based approaches to client care
- Help Care Partners establish client goals and evaluate progress and outcomes
- Coach strategies improving client engagement, follow-through, accountability, and goal achievement
- Support caseload prioritization, documentation, referrals, and follow-up
- Identify cases requiring additional consultation or leadership support
- Support onboarding, training, and certification of new Care Partners
- Facilitate professional development, case-based learning, and knowledge translation into practice
- Facilitate peer coaching and collaboration groups
- Help Care Partners navigate state and community resources and referral networks
- Identify recurring barriers, training needs, resource gaps, and emerging trends
- Share insights, effective practices, and potential solutions with Care Partner leadership to strengthen the overall program
- No direct supervisory responsibility; expanded leadership opportunities may develop as the program grows
Requirements:
- Bachelor’s degree in human services, Social Work, Psychology, Family Studies, Counseling, Sociology, Public Health, Nonprofit Management, or a related field, or an equivalent combination of education and significant relevant professional experience
- Minimum five years of progressively responsible experience in case management, social services, pregnancy help, maternity housing, family support, or a related human-services setting
- Demonstrated experience coaching, mentoring, training, or developing professionals strongly preferred
- Preferred: Master’s degree in social work, Counseling, Human Services, Public Administration, Nonprofit Management, or a related discipline
- Coaching and development competency
- Active listening and communication skills
- Strategic problem-solving skills
- Outcomes and accountability skills
- Collaboration and relationship-building skills
- Strong commitment to serving women and families while advancing Her PLAN’s mission, values, and culture
Benefits:
- Health, dental, and vision insurance
- 401K plan with employer match
- Life insurance policy
- Short-term and long-term disability coverage
- Paid holidays
- Paid time off
- Occasional travel for training, site visits, and conferences, typically four to five times per year
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