Cash Poster II
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Job Description
Cash Poster II providing extraordinary care through patient account posting and service at Intermountain Health. Involves balancing payments, researching postings, and collaborating across teams in a healthcare setting.
Responsibilities:
- Provides extraordinary care to our customers through friendly, courteous, and professional service through a broad understanding of account handling processes
- Identify appropriate payment details and save back-up as appropriate
- Balance payments to deposits in systems and applications
- Post all payments to patient accounts, using both electronic and manual posting systems
- Research, validate and make adjustments to payment postings
- Follow up in accordance to procedures and policies with an overall goal of account resolution
- Post correspondence, zero payments, denials and any other additional items received from insurance to patient accounts
- Research and follow-up on missing information, such as EOB and insurance remittances
- Contact payers as necessary to obtain detailed info in regard to payments
- Complete more difficult assignments, and assist teammates with balancing issues
- Escalate issues and trends to leadership
- Meet department's productivity and quality goals
- Collaborate with other teams across the organization
- Participate in meetings and educational requirements
- Promote mission, vision, and values of Intermountain Health, and abide by service behavior standards
- Perform other duties as assigned
Requirements:
- High School diploma or equivalent, required
- Minimum of one (1) year of full cycle medical billing experience, required
- Minimum of six (6) months in a healthcare Cash Posting role, required
- Knowledge of CPT (procedures), ICD-10 (diagnoses), and modifiers, required
- Ability to read and understand Explanation of Benefits (EOB's) or interpret denials, required
- Basic understanding of accounting procedures such as debits/credits, required
- Experience with insurance claim appeals, required
- Excellent computer skills (including Microsoft Office applications), required
- Familiarity with electronic remittances, required
Benefits:
- Generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
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