Client Relationship Specialist
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Client Relationship Specialist at Ameriflex ensuring outstanding service and managing client relationships. Involves resolving issues and supporting retention strategies.
Responsibilities:
- Provide outstanding, dedicated client care while maintaining professional relationships with current, potential, and former clients.
- Serve as the main point of contact for client questions or concerns, ensuring a positive and seamless client experience.
- Resolve client issues, educate clients on products and services, and support strategies for retention and growth.
- Collaborate with internal partners to execute business plans and strategies that align with company goals.
- Maintain organized and accurate account information for each client, including records of interactions, service issues, and resolutions.
Requirements:
- Bachelor’s Degree from an accredited institution required.
- 3+ years of account management experience preferred, with a focus on client relationship management and service delivery.
- Experience in Benefits Administration preferred.
- Intermediate to advanced skills in Microsoft Excel and other data management tools preferred.
- Ability to travel as needed, ideally once per year, to support client relationship initiatives.
Benefits:
- Medical Insurance
- Vision Insurance
- Dental Insurance
- 401(k) Matching
- Flexible Spending Accounts
- Health Savings Accounts
- Disability & Life Insurance
- Employee Assistance Program
- LegalShield
- ID Shield
- Commuter Reimbursement Plan
- Tuition Reimbursement
- Bonus Pay – Our Client Experience team operates on a quarterly bonus structure with earning potential between 4% and 6% of base compensation quarterly.
- Wellable membership
- Telescope Health (telehealth) through Accresa
- Intellect (mental health) application
- Employee engagement activities, including voluntary events, raffles, book club, and more!
Similar Jobs
Pilot, Freelance
Remote Pilot supporting innovative BVLOS drone operations for Skyports in Germany. Collaborating in dynamic environments and conducting mission planning and risk assessments.
Pilot
Remote Pilot working with innovative drone technology at Skyports. Conducting mission planning and drone operations in the rapidly advancing field of air mobility.
Pilot, Freelance/Contractor
Remote Pilot Specialist supporting Drone Services operations across Germany and Europe on a freelance basis. Engaging in complex missions, operational planning, and effective drone operations.
Pilot
Remote Pilot Specialist supporting advanced drone operations in Finland and Europe on a freelance basis. Responsible for complex missions, operational planning, and ensuring safe drone operations.
Pilot
Remote Pilot responsible for piloting drones in aerial cleaning operations. Working with advanced drone technology to improve building maintenance in Barcelona.
Client Liaison
Client Liaison managing customer interactions and enhancing insurance product understanding. Proactively resolving issues and improving processes in a remote capacity.
Small Business Credit Officer II
Loan officer reviewing and deciding on complex small business loans at Fifth Third Bank. Providing financial analysis and mentoring peers in the loan decision process.
Lead Underwriter
SBA Lead Underwriter for Fifth Third Bank assisting junior underwriters and reviewing loan requests. Responsible for risk management and compliance with government regulations in SBA lending.
Admission Specialist
Urgent Admission Specialist responsible for communicating payor requirements for Inpatient admissions and insurance verification. Collaborating with departments and ensuring efficient processes.
Consumer Lending Specialist
Consumer Lending Specialist at Connexus Credit Union identifying lending solutions and underwriting loans. Delivering exceptional member service and achieving sales targets.
Senior Application Specialist
Senior Application Specialist providing phone-based technical support and guidance for Paciolan’s software products. Collaborating with Customer Service teams to resolve client inquiries and enhance customer experience.
Senior Application Specialist
Senior Application Specialist ensuring clients effectively understand and utilize Paciolan’s products. Delivering support and guidance to enhance overall customer experience while collaborating with teams.
Pharmacovigilance Specialist
Pharmacovigilance Specialist managing SAE data collection and reporting at Worldwide Clinical Trials. Ensuring regulatory compliance in a dynamic, global environment with a focus on patient safety.
Behavioral Specialist – Telehealth, Virtual
Behavior Specialist providing telehealth support and psychoeducational groups at Rogers Behavioral Health. Collaborating virtually to facilitate behavioral interventions and support efforts.
Automation Specialist
Automation Specialist improving operational efficiency through process improvements and automation solutions at BlueCross BlueShield of South Carolina. Collaborating with department stakeholders and supporting continuous improvement initiatives.
Underwriter – Unsupported Excess Casualty
Underwriter managing E&S Casualty portfolio for Paragon Insurance Holdings. Focusing on growth and profitability while building broker relationships in North America.
Renewal Underwriter – Casualty E&S
Renewal Underwriter managing Excess & Surplus lines casualty portfolio at Paragon Insurance Holdings. Evaluating risks and underwriting renewal submissions for profitable growth objectives.
Lead Renewals Specialist – Splunk
Lead the Splunk Renewals team in ensuring customer retention and renewal rate growth. Collaborate cross-functionally to meet strategic objectives and drive operational excellence.
Renewals Specialist – Splunk
Renewals Specialist at Cisco enhancing product experience for customers and partners in the LATAM territory. Collaborating cross-functionally to support and execute renewal motions while tackling customer challenges.
Medical Specialist – Medical Second Opinion
Medical Specialist providing asynchronous second opinions on complex medical cases through a user-friendly platform. Join a network of Canadian specialists transforming healthcare.