Clinical Research Patient Recruiter
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Job Description
Patient Recruiter recruiting and screening participants for Alcanza’s Phase I-IV clinical research studies. Managing patient databases, scheduling, eligibility evaluation, and sponsor portals.
Responsibilities:
- Plan, organize, and implement recruitment programs to meet targeted enrollment goals for study protocols.
- Enroll appropriate subjects in clinical research protocols.
- Phone screen patients or caregivers in a caring and empathetic manner.
- Document patient information correctly in the computer database.
- Schedule and reschedule patient screening and prescreening appointments.
- Manage incoming calls from patients interested in research studies.
- Evaluate potential subject eligibility through screening interviews, medical-record reviews, or discussions with site clinic staff.
- Learn and maintain knowledge of clinical research studies, including inclusion and exclusion criteria.
- Record patient contact status and update database information.
- Review, call, and update sponsor patient portals as needed.
- Perform other assigned duties.
Requirements:
- A high school diploma, or equivalent, is required.
- Minimum of 6 months experience in a medical environment, customer service, call center or a similar field is required.
- MA, CNA, LPN/LVN, EMT or another medical license is highly preferred.
- Experience with calendar management/scheduling is strongly preferred.
- Clinical trial management system experience is strongly preferred.
- Proficiency with computer applications such as email, electronic health records, and basic applications.
- Ability to type proficiently (40+ wpm).
- Strong organizational skills, attention to detail, and basic math proficiency.
- Well-developed written and verbal communication skills.
- Ability to handle multiple tasks and changes in workloads and priorities.
- Ability to handle highly sensitive patient health information confidentially and professionally, in compliance with HIPAA guidelines.
Benefits:
- Full-time employees regularly scheduled to work at least 30 hours per week are benefits-eligible, with coverage starting on the first day of the month following date of hire.
- Medical, dental, vision, life insurance, short and long-term disability insurance
- Health savings accounts
- Supplemental insurances
- 401k plan with a safe harbor match
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