Cloud Engineer III
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Job Description
Senior technical resource for IT Systems Cloud Engineering at Hanger, Inc. leading technology solution implementation with a focus on customer service and IT operations.
Responsibilities:
- Troubleshoot reported incidents and problems.
- Provide support for any problems associated with the platform infrastructure for OnPrem, IaaS, PaaS, and SaaS.
- Develop documentation and mentor Jr. team members in process development, documentation standards, and remediation processes.
- Design technology solutions that meet technical requirements as defined by architectural documentation both on on-premise and cloud-based IaaS, PaaS, and SaaS.
- Document and maintain an inventory of all technology platforms.
- Install, configure, and maintain server software including configurations such as IP, SAN, OS, Policies, etc .
- Monitor, administer and support all infrastructure technology platforms.
- Monitor and maintain on-premise and cloud-based backup and recovery service as documented by Hanger policies and Standard Operating Procedures.
- Develop and implement automated backup strategies for both on-premises and cloud infrastructure.
- Automate the failover and fallback process to ensure reliability and availability using Azure Backup and Azure Site Recovery.
- Works on complex issues where analysis of situations or data requires an in-depth and expert evaluation of variable factors including external service providers, administrative controls, architectural principals, and business objectives.
- Provide subject matter expertise in the implementation and development of on-premise and cloud-based technology services across all technology delivery methods including IaaS, PaaS, and SaaS.
Requirements:
- Bachelor’s degree from a four-year college or university is desired; 2 years of experience can be substituted for one year of formal education
- 8+ years’ experience supporting a Windows server and Linux environment
- 4+ years experience supporting Microsoft Azure
- Microsoft AZ-900 and AZ-104 certifications, or equivalent experience
- Must have basic knowledge of programming or scripting skills in any language
- Understanding of policies, procedures and management documentation
- Experience developing and maintaining automated infrastructure provisioning and configuration using Terraform and Microsoft DevOps
- Must have expert level knowledge and design experience with Windows Server administration, Active Directory, Powershell, Linux, Microsoft Endpoint Management (SCCM and SCOM).
- Must have design and administration experience with hardware in areas including compute, storage and backup.
- Experience with x86 hardware and Enterprise Storage Appliances and Arrays is required.
- Must have design experience with compute and storage provisioning and administration in AWS and/or Azure.
Benefits:
- Competitive Compensation Packages
- 8 Paid National Holidays & 4 additional Floating Holidays
- PTO that includes Vacation and Sick time
- Medical, Dental, and Vision Benefits
- 401k Savings and Retirement Plan
- Paid Parental Bonding Leave for New Parents
- Flexible Work Schedules and Part-time Opportunities
- Generous Employee Referral Bonus Program
- Mentorship Programs- Mentor and Mentee
- Student Loan Repayment Assistance by Location
- Relocation Assistance
- Regional & National traveling CPO/CO/CP opportunities
- Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest
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