Cloud Operations Engineer II
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Cloud Operations Engineer managing 11:11’s VMware-based cloud compute infrastructure. Provisioning clusters, monitoring capacity, handling escalations, and supporting enterprise cloud operations.
Responsibilities:
- Manage all aspects of 11:11’s cloud compute systems
- Optimize, implement, and maintain organizational cloud-based systems
- Perform capacity planning, cluster provisioning, fleet management, alert monitoring, and escalations
- Own and be accountable for assigned cloud compute system responsibilities
- Provide cluster provisioning, alert monitoring, and environmental management
- Act as an escalation engineer for customer problems, including participation in the after-hours engineering on-call rotation
- Provide escalation support to Level I Cloud Operations Engineers
- Manage cluster compute capacity, including hosts, CPU, and memory
- Develop, track, and report KPIs for cloud system capacity, including CPU, memory, and storage
- Respond accurately, promptly, and professionally to escalated customer support tickets
- Follow cloud compute systems management best practices
- Deliver customer service and maintain professional relationships
- Collaborate supportively with colleagues in accordance with the company’s Code of Business Ethics and Company Values
- Handle company data and information according to data handling agreements, procedures, and policies
- Follow company policies, data privacy practices, annual compliance training, and policy acknowledgements
- Perform additional duties as assigned
- Report to the Manager of Cloud Operations
Requirements:
- Bachelor’s degree in technical discipline or equivalent years of work experience required
- 4+ years recent experience as a technical, hands-on, enterprise VMware administrator
- VMware VCP or VCAP certification preferred
- Extensive knowledge and experience using VMware management tools, including vCenter, vCloud Director, VMware Configuration Manager, and NSX preferred
- Experience with backup and DR solutions such as Veeam and Zerto preferred
- Understanding of cloud-based infrastructure services, such as BaaS, IaaS, and DRaaS
- Experience working with global data center environments
- Must be legally eligible to work in the United States without visa sponsorship
- Ability to perform each essential function satisfactorily
- Ability to meet the knowledge, skill, and ability requirements of the role; reasonable accommodation available for qualified individuals with disabilities
Similar Jobs
DevOps Engineer
DevOps Engineer building secure, scalable cloud applications for Career Team’s Career EDGE workforce-development platform. Managing AWS infrastructure, CI/CD, containers, and full-stack services.
Senior Site Reliability Engineer – Hardware, Infrastructure, Virtualization
Senior Site Reliability Engineer maintaining Akamai's Linux kernels, KVM/QEMU virtualization, and cloud infrastructure. Supporting distributed Compute products that make digital experiences faster and more secure.
AI Deployment Engineer
AI Deployment Engineer deploying secure AI solutions across Hatz AI, Microsoft Co-Pilot, and Anthropic Claude. Supporting NetCov’s cybersecurity and IT services through data governance, troubleshooting, and platform architecture.
AI Deployment Engineer
AI Deployment Engineer deploying secure AI solutions across Hatz AI, Microsoft Co-Pilot, and Anthropic Claude. Supporting NetCov’s cybersecurity and IT services for customer environments and internal initiatives.
DevOps Engineer
DevOps Engineer operating Azure infrastructure, Kubernetes, and CI/CD pipelines. Supporting Roboyo AI’s production-grade applied AI and agentic automation systems for enterprise clients.
DevOps Engineer
DevOps Engineer building CI/CD, Kubernetes, and infrastructure for Swarm Aero’s autonomous UAV swarm command platform. Supporting secure deployments across cloud, on-premises, and customer environments.
Site Reliability Engineer, Cloud Infrastructure
Site Reliability Engineer building reliable cloud infrastructure for Weave's business communications platform. Automating, scaling, and monitoring GCP and Kubernetes environments.
Senior Software Engineer – Reliability
Senior Software Engineer improving Atlan's multi-agent AI SRE platform for enterprise data and AI context. Building trusted investigations, safe auto-remediation, evaluation harnesses, and production guardrails.
Senior DevOps Engineer
Senior DevOps Engineer modernizing a U.S. life-insurance provider’s infrastructure on AWS. Automating cloud migration, CI/CD, Terraform, serverless deployments, and platform monitoring.
Senior DevOps Engineer
DevOps Engineer scaling Nuuly’s GCP, Kubernetes, and Kafka infrastructure for its fashion rental platform. Automating deployments, improving reliability, and optimizing event-driven systems.
DevSecOps Engineer
DevSecOps Engineer securing CI/CD pipelines, cloud infrastructure, containers, and vulnerability management. Supporting STChealth’s technology platform for immunization data exchange and public health.
Platform & DevSecOps Delivery Architect
Platform & DevSecOps Architect building automated CI/CD, security, and AI infrastructure for STChealth’s public-health software. Enabling compliant delivery across Kubernetes and legacy systems.
DevOps Engineer – Azure
DevOps Engineer managing Azure infrastructure, monitoring, and CI/CD for Auditdata’s audiology distribution SaaS solutions. Supporting enterprise customers and development environments across a global team.
Junior Developer – DevOps, BI Development
Junior developer supporting a federal IT modernization project building AI-enabled applications. Contributing to software development, Azure DevOps, databases, Power BI, and Agile delivery.
Senior DevOps Engineer, Infrastructure – Reliability
Senior DevOps Engineer improving Worth AI’s AWS infrastructure, Kubernetes reliability, and CI/CD automation. Building resilient, secure systems that make software delivery faster and easier for engineering teams.
Mid-Level SRE Analyst
Analista SRE Pleno garantindo disponibilidade e confiabilidade da NDDPay, instituição de pagamento da NDD. Monitorando incidentes, infraestrutura Cloud, banco de dados e mudanças operacionais.
Senior DevOps Engineer
Senior DevOps contractor building RWS’s AWS-based self-service VM provisioning platform. Establishing Terraform, Ansible, GitHub Actions, and Backstage engineering patterns.
DevOps Engineer IV
DevOps Engineer owning Rackspace’s cloud, CI/CD, and LLMOps infrastructure. Setting technical direction, mentoring engineers, and leading high-impact incident response.
Senior DevOps Engineer, Cloud Automation
Senior DevOps Engineer automating GCP platforms for enterprise cloud services. Building secure infrastructure, CI/CD pipelines, and reliable cloud operations with Terraform, Python, and GitOps.
Senior DevOps Engineer
Senior DevOps Engineer operating AWS and Kubernetes infrastructure for Modern Campus’s higher-education platform. Automating deployments, improving reliability, and supporting customer-facing products.