Commercial Quality Assurance – Technical Analyst
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Job Description
Commercial QA/Technical Analyst supporting claims quality, process analysis, and regulatory compliance at GEICO, a major U.S. auto insurer. Reviewing commercial auto claims across multiple lines and supporting effective resolutions.
Responsibilities:
- Develop quality assurance criteria with stakeholders to support the claims process
- Review and monitor quality assurance reviews across commercial/business auto lines
- Ensure compliance with regulatory requirements, internal policies, and quality standards
- Conduct complex analyses of processes, documentation, and controls
- Support state-requested regulatory quality reviews
- Identify and support effective, solution-oriented resolutions
- Work independently and collaboratively with teams
- Learn and apply technical and procedural information
- Maintain required state insurance department licenses
Requirements:
- 3+ years of commercial auto casualty, cargo, or hazmat claims experience
- Previous claim handling experience acceptable if currently in an analyst role
- Exposure across multiple claim types preferred
- Must attain and maintain required licenses issued by state insurance departments
- Ability to perform essential functions with or without accommodation, including seeing, hearing, typing, and speaking
- Ability to work independently and in a team environment
- Ability to multitask
- Ability to learn and apply large amounts of technical and procedural information
- Effective verbal and written communication
- GEICO will not sponsor a new applicant for employment authorization for this position
Benefits:
- Personalized development programs
- Mentorship
- Certification assistance
- Inclusive and collaborative culture
- Competitive pay
- Benefits
- Flexibility to support well-being and future
- Reasonable accommodations for qualified individuals with disabilities
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