Computational Linguist / Language Engineer
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Job Description
Computational Linguist developing conversational AI and voice solutions for global quick-service restaurants. Designing semantic models, conversation flows, and production-grade dialog systems.
Responsibilities:
- Contribute to the design, development and testing of production-grade conversational AI systems
- Work with customers to analyse and understand business requirements
- Design the application in line with established usability principles and business requirements
- Implement and test semantic models and conversation flow using machine learning and rule-based techniques
- Analyse real-life human-system dialogs, assess overall system performance and identify improvement opportunities
- Engage in QA activities, such as regression testing and end-to-end testing
Requirements:
- Junior-level programming knowledge is a strong asset
- Ability to work with and analyse data to draw insights
- Experience with dialog systems, either voice or chat based; experience in other production-level NLU/NLP/Agentic solutions is a plus
- Experience consuming external systems such as web services
- Knowledge of Java, Python, SQL and/or bash scripting
- Familiarity with GitLab and Jira
- Excellent communication skills; customer facing
- Ambition, enthusiasm and eagerness to learn, aptitude for analytical and creative thinking, with sharp attention to detail
- Well organized for both team and solo assignments
- Accountable within demanding deadlines
- Academic degree in Computational Linguistics, Natural Language Processing, Computer Science, related field, or equivalent experience
- Excellent command of English and Spanish
Benefits:
- Fixed compensation
- Long-term employment with the working days vacation
- Development in professional growth (courses, training, etc)
- Being part of successful cutting-edge technology products that are making a global impact in the service industry
- Proficient and fun-to-work-with colleagues
- Apple gear
- Equal opportunity, diverse and inclusive workplace
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