Configuration/Change Management Specialist
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Job Description
Configuration/Change Management Specialist supporting IT operations for enterprise management within Military Health System. Managing configurations and change control in high-stability environments.
Responsibilities:
- Establish, maintain, and enforce configuration management processes for enterprise systems and EM services.
- Develop and manage configuration baselines for infrastructure, applications, and system components.
- Review, assess, and track change requests to ensure proper documentation, impact analysis, and approval workflows.
- Coordinate and support Change Advisory Board (CAB) meetings, including preparation of change records, technical summaries, and impact assessments.
- Ensure all changes follow established lifecycle processes including submission, review, approval, implementation, and validation.
- Maintain accurate Configuration Management Database (CMDB) records and system inventories.
- Validate that configuration updates align with security requirements, STIG guidance, and RMF control documentation.
- Track and report configuration deviations, unauthorized changes, and compliance gaps.
- Collaborate with Systems Engineers, Platform Engineers, IA Security, and Architecture teams to assess risk and system impact prior to change implementation.
- Support release management processes by ensuring configuration and change documentation is complete prior to enterprise rollout.
- Assist with audit readiness by organizing and maintaining configuration records, version histories, and change evidence artifacts.
- Develop and maintain configuration management plans (CMPs), standard operating procedures (SOPs), and governance documentation.
- Identify opportunities to improve workflows, automation, and governance efficiency.
Requirements:
- Active Secret clearance
- Demonstrated experience supporting configuration management and change control processes in enterprise IT environments.
- Strong understanding of system lifecycle management, release workflows, and IT service management practices.
- Experience supporting CAB processes and conducting technical impact assessments.
- Understanding of Windows enterprise environments, cloud or hybrid infrastructure, and configuration baselining concepts.
- Knowledge of DoD cybersecurity frameworks, RMF, and DISA STIG compliance processes.
- Strong documentation, analytical, and reporting skills.
- Ability to manage multiple change activities in complex, high-availability environments.
Benefits:
- Health insurance
- Remote work options
- Professional development opportunities
- Paid time off
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