Construction Operations Manager
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Job Description
Manager of Construction Operations at SpartanX overseeing service operations and subcontractor performance in residential solar projects. Leading cross-functional collaboration and ensuring high-quality execution in solar energy efforts.
Responsibilities:
- Oversee residential solar service and repair operations across active markets
- Monitor service performance, completion timelines, and first-visit resolution rates
- Review escalated service issues and develop corrective action plans
- Coordinate service resources to ensure timely homeowner support
- Manage roofing-related project activities, including detach and reset operations
- Coordinate project timelines between roofing contractors, installation teams, and operations departments
- Ensure roofing work is completed according to company standards and project requirements
- Resolve roofing-related operational challenges and scheduling conflicts
- Manage relationships with subcontractors, roofing vendors, and third-party service providers
- Monitor subcontractor performance, quality standards, and completion timelines
- Conduct performance reviews and maintain accountability standards for external partners
- Collaborate with permitting, scheduling, inspections, service, installation, engineering, and sales teams
- Support operational planning and resource allocation across departments
- Identify bottlenecks and implement process improvements that increase efficiency and scalability
- Monitor operational KPIs and provide performance reporting to leadership
Requirements:
- Previous solar operations, construction management, service management, or field leadership experience required
- Strong understanding of residential solar operations and project workflows
- Experience managing subcontractors, vendors, or field service teams
- Strong organizational, troubleshooting, and problem-solving skills
- Ability to manage multiple projects, departments, and priorities simultaneously
- Professional communication and leadership abilities
- Experience with CRMs, project management systems, and operational software platforms
- Strong customer service mindset and operational accountability focus
- Previous construction operations management experience preferred
- Experience managing roofing operations or detach and reset projects preferred
- Experience with service operations and warranty-related workflows preferred
- Solar industry experience preferred
- OSHA 10 or OSHA 30 certification preferred
Benefits:
- Health insurance offerings
- Vehicle allowance or approved travel support
- Opportunities for advancement within a rapidly growing solar company
- Team-focused culture built on accountability, professionalism, and operational excellence
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