Consultant

Posted 18hrs ago

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Job Description

Consultant supporting special populations case management projects in North Carolina. Managing client relationships and ensuring consistent service delivery with a collaborative approach.

Responsibilities:

  • Support special populations case management projects in North Carolina.
  • Manage client relationships and ensure consistent, high-quality service delivery.
  • Serve as a trusted day-to-day client partner, ensuring strong execution, proactive issue resolution, and a positive client experience.
  • Apply structured problem-solving and consulting approaches to interpret client needs and contribute to practical solutions and recommendations in collaboration with team leadership.
  • Identify and elevate growth opportunities across an assigned portfolio by understanding client goals and monitoring emerging needs.

Requirements:

  • Bachelor’s degree required; master’s degree preferred.
  • 5+ years of relevant experience in education/government consulting, education technology, project delivery, client success, account management, business development, or related fields.
  • K–12 education and/or special education experience preferred or demonstrated ability to learn complex policy and operational environments quickly.
  • Experience managing client relationships, coordinating project activities, and supporting service delivery in a client-facing environment preferred.
  • Strong organizational skills and ability to manage multiple priorities.
  • Creative problem-solving and analytical thinking in dynamic situations.
  • Strong written, verbal, facilitation, and presentation skills.
  • Ability to identify and communicate insights that inform client solutions and account growth opportunities.
  • Demonstrated proficiency in Microsoft Office tools, particularly Excel, PowerPoint, and Word.

Benefits:

  • medical and dental care benefits
  • 401k
  • PTO
  • parental leave
  • bereavement leave