Coordinator, Data Operations
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Job Description
Coordinator focusing on data operations to support donor engagement and fundraising efforts for ASPCA. Collaborating with various teams to ensure data accuracy and fulfillment processes.
Responsibilities:
- The Coordinator, Data Operations supports donor engagement and stewardship efforts by ensuring the timely and accurate execution of campaign, acknowledgment, and fulfillment processes.
- Working closely with the Membership, Fundraising, and Data teams, this position is responsible for executing recurring audience selections, supporting fulfillment activities, maintaining data quality standards, and assisting with reporting and analytics initiatives.
- Prepare, validate, and distribute donor data files to support campaign execution, donor communications, and fulfillment activities.
- Perform quality assurance reviews to ensure data accuracy, completeness, and consistency across all deliverables.
- Generate recurring and ad hoc reports that track fundraising, digital engagement, and donor performance metrics.
- Support analysis of email, SMS, online fundraising, and campaign performance results.
- Partner with internal teams and external vendors to ensure data-related deliverables are completed accurately and on schedule.
Requirements:
- Advanced proficiency in Microsoft Excel, including data manipulation, analysis, and reporting.
- Strong attention to detail and commitment to data accuracy.
- Strong organizational, time management, and communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficient in Salesforce or another CRM platform (Preferred).
- Proficient in Power BI or other data visualization tools (Preferred).
- Basic knowledge of Python, R, SAS, or other analytical programming languages (Preferred).
- Experience supporting fundraising, membership, nonprofit, or donor engagement programs (Preferred).
- Motivated by ASPCA’s mission; thrives in a collaborative environment.
- Ability to exemplify ASPCA’s core values, behavioral competencies, and commitment to diversity, equity, and inclusion.
Benefits:
- Affordable health coverage , including medical, employer-paid dental, and optional vision coverage.
- Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you.
- Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year.
- Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more.
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