Corporate Quality Assurance Manager
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Job Description
Corporate QA Manager overseeing Green Thumb’s cannabis production quality systems and regulatory compliance. Leading audits, incident management, CAPA, metrics, and continuous improvement across production facilities.
Responsibilities:
- Create and implement company quality standards
- Monitor, review, and enforce quality assurance policies and procedures, including training, communication, and documentation
- Manage the network’s Quality Incident Program
- Train and motivate employees to ensure quality standards are met
- Analyze information to achieve quality assurance operational objectives
- Estimate requirements, prepare annual budgets, and schedule expenditures
- Develop quality assurance plans through hazard analyses and monitoring procedures
- Validate product specification quality attributes and develop corresponding quality processes
- Maintain and improve product quality through product, company, system, and compliance audits
- Prepare quality documentation and reports by collecting, analyzing, and summarizing information and trends
- Provide technical expertise and support to assigned Cultivation/Production facilities and quality-focused projects
- Prepare Quality Operations data, metrics, and performance analyses for Management Review meetings
- Identify, recommend, and implement preventative actions and continuous improvement initiatives
- Plan and assess audit results and analyses of non-conformity
- Interface with cross-functional internal stakeholders on risk and compliance
- Support administration and maintenance of the document management system
- Engage with cross-functional leaders to review serious adverse events and ensure regulatory requirements are met
- Oversee customer complaints and internal and external CAPA processes with Quality and Compliance leadership
- Manage quality metrics for the Quality Incident Management program and drive root-cause issue elimination and effectiveness checks
- Serve as an expert in applicable domestic and international regulations and standards, including FDA, USDA, SQF, and CSQ
- Develop remote internal audit programs when applicable
- Assist in hiring Quality roles as needed
- Perform other duties as assigned
Requirements:
- Minimum of 10+ years’ experience in food manufacturing quality assurance
- Bachelor’s Degree required
- Master’s degree in microbiology, food science, or chemical engineering preferred
- Proficiency in SQF, FSMA, and other food safety and quality systems required
- Must be HACCP and PCQI certified
- Strong project management and communication skills
- Exceptional attention to detail
- Strong knowledge of product-specific standards, materials, and manufacturing processes/techniques
- High level of accountability and technical experience in a manufacturing environment
- Ability to work in a fast-paced and challenging environment
- Track record of engaging teams and creating a collaborative culture
- Excellent verbal, written, and presentation skills
- Exceptional computer skills in Microsoft Office Suite, including Excel, Outlook, PowerPoint, Word, and Visio
- Experience using electronic Quality Management Systems preferred
- Must pass any and all required background checks
- Must remain compliant with all legal and company regulations for working in the industry
- Must possess a valid driver’s license
- Must be at least 21 years of age
- Must be approved by a state badging agency to work in the cannabis industry
Benefits:
- Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance
- Remote work arrangement
- Travel up to 20% of the time may be required
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