Course Developer – Skills Coach, Service Designer Apprenticeship (Level 6)
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Course Developer & Skills Coach at KnowledgeBrief designing engaging experiences for service designers in a remote-first environment. Collaborating with teams to improve learning outcomes and support learners effectively.
Responsibilities:
- Design and develop curriculum content aligned to the Service Designer apprenticeship standard and EPA requirements
- Deliver engaging workshops, coaching sessions, and group learning experiences
- Support learners to apply service design principles within real workplace contexts
- Collaborate with the Curriculum Innovation Manager and Digital Learning Team to create high-quality learning materials and assets
- Monitor learner progress, conduct tripartite reviews, and support learners towards successful completion and EPA readiness
- Contribute to standardisation, quality assurance, and continuous improvement activity across programmes
- Build positive relationships with learners, employers, and colleagues across the organisation
- Maintain accurate learner records and support compliance requirements
Requirements:
- Occupational experience in service design, UX, or a related field
- Strong understanding of user research, journey mapping, service blueprinting, prototyping, and systems thinking
- Experience designing learning, curriculum, or training materials
- Experience coaching, mentoring, or supporting professionals in development
- Strong understanding of adult learning principles
- GCSE English and Maths (or equivalent)
Benefits:
- Dedicated monthly CPD time to support your development
- 5.6 weeks’ annual leave plus bank holidays
- Two-week company closure over Christmas and New Year
- Company sick pay
- Access to our Employee Assistance Programme and wellbeing support
- Opportunities to contribute to cross-team projects and organisational growth
- A remote-first environment with opportunities to connect in person
Similar Jobs
Mid-level Mobile React Native Developer
Mobile Developer responsible for building scalable React Native applications. Collaborating with cross-functional teams in the education sector for seamless user experiences.
Mobile Developer, React Native – Mid-level
Desenvolvedor(a) Mobile React Native Pleno construindo aplicativos robustos para empresa do ramo da Educação. Liderando iniciativas técnicas e colaborando com equipes multidisciplinares.
PostgreSQL Developer
PostgreSQL DBA needed for building and supporting database infrastructure at a tech company. Collaboration with DBAs, Architects, and Developers to ensure database performance and integrity.
Administrative Assistant – Engineering
Administrative Assistant providing essential support to engineering teams at Pearce Services. Maintaining accurate records, organizing files, and assisting with departmental reporting.
Senior 3D Pipeline Developer – Houdini
Senior 3D Pipeline Developer creating automation tooling for Barnstorm VFX. Developing 3D workflows in Houdini and Maya while mentoring junior developers in a collaborative environment.
SQL Developer
SQL Developer at Frontline Managed Services responsible for database solutions. Designing, optimizing, and maintaining secure and efficient databases for various applications.
React Native Developer – TV
Join as a React Native Developer for an international client in the TV sector, working fully remote. Engage in functional experiences and create entertainment solutions with innovative technology.
Developer
Developer building web applications using JavaScript, React, and TypeScript at a global engineering firm.
Manager, Engineering – Integrations
Engineering Manager leading the Integration team at Wrapbook. Building high performance teams and high quality products for the project economy.
Engineering Manager
Engineering Manager at Wrapbook, building technology for the project economy in the entertainment industry. Leading teams and guiding product development in a high-growth environment.
Director of Product Management – Developer Tools
Director of Product Management overseeing product teams for APILayer, Filestack, Froala, and FusionCharts. Responsible for strategy, customer engagement, and team development in a remote capacity.
General Manager – Developer Tools
General Manager leading multi-product Developer Tools business. Focus on revenue growth and performance improvement, integrating software sales with professional services.
NPS Research Developer – Principal Investigator
Research Developer Engineer leading energy initiatives at the Naval Postgraduate School in Monterey, California. Supporting Department of Defense operational and installation energy initiatives with advanced research and engineering innovation.
AI/ML Developer – Specialist, Platform & Enablement
AI/ML Developer enabling engineering teams on AI platforms and best practices for solutions deployment. Focused on documentation and cross-team communication.
Developer, High-Level Platform – COBOL
Desenvolvedor COBOL integrando soluções digitais para empresas em transformação digital. Colaborando em equipe para inovar na plataforma IBM e mainframe.
VP, Engineering – AI
VP Engineering and AI at Podimetrics managing data science and analytics for healthcare improvement. Leaders multidisciplinary teams ensuring AI-enabled capabilities enhance patient care and business growth.
Senior SAP ABAP Developer
Senior SAP ABAP Developer working on complex SAP IS-U solutions for Swiss utility customers. Involvement in projects from analysis to implementation with a focus on utility services.
Senior Appian Developer
Senior Appian Developer supporting federal customers with high-performance IT solutions. Engaging in software development using Appian and Agile methodologies.
Lead ERP Programmer
ERP Programmer-Lead designing and developing solutions for UT San Antonio's ERP applications. Managing application functionalities and collaborating with IT teams to ensure data quality and resolve issues.
Técnico de Engenharia de Qualidade
Quality Engineering Technician executing manual and automated software tests. Collaborating with teams to enhance software quality and contribute to continuous improvement processes.