Creative Operations Manager
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Job Description
Creative Operations Manager optimizing staffing, capacity, and workflows for Nen Creative’s studio serving technology startups. Building systems to coordinate creative production across projects.
Responsibilities:
- Own resource planning across all active and upcoming creative projects
- Maintain visibility into team availability, workload, project schedules, and upcoming capacity
- Identify capacity gaps, scheduling conflicts, and potential bottlenecks
- Track utilization and help leadership understand team capacity
- Anticipate future resource needs based on the studio pipeline
- Match projects with internal team members based on skills, experience, availability, and project needs
- Partner with Creative Producers and creative leads to build project teams
- Support staffing for new business opportunities and incoming projects
- Manage staffing changes as project scopes, timelines, and priorities shift
- Coordinate internal staffing across shoots and maintain visibility into the studio-wide shoot calendar
- Build and maintain systems, trackers, and dashboards for resource and project planning
- Improve project planning, staffing, kickoff, tracking, and handoff workflows
- Identify operational bottlenecks and develop practical solutions
- Create consistent processes for Creative Producers and creative teams
- Identify automation opportunities and reduce unnecessary coordination
- Help leadership understand the operational impact of upcoming work before commitments are made
Requirements:
- Must be based in the United States
- 3–5 years of experience in creative operations, resource management, project coordination, creative production, or a related field
- Strong understanding of creative production workflows, including pre-production, shoot execution, and post-production
- Highly organized with exceptional attention to detail
- Naturally proactive and able to identify potential problems early
- Strong people skills and ability to build trust with creatives, project leads, and leadership
- Comfortable managing multiple priorities and constantly changing timelines
- Strong written and verbal communication skills
- Able to make thoughtful decisions with incomplete information
- Resourceful, persistent, and comfortable working without a rigid playbook
- Comfortable with spreadsheets and project management tools, and quick to learn new systems
- Naturally interested in finding better ways for teams to work
- Must be comfortable working late nights and weekends as needed; this is not a 9-5 job
- Must not require employment visa sponsorship
Benefits:
- Remote-friendly, flexible, and entrepreneurial environment
- Healthcare coverage
- PTO
- Company holidays
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