Credentialing & Operations Specialist
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Job Description
Credentialing specialist onboarding healthcare clinicians for CCI's clinical operations team. Managing compliance documentation, contracts, payroll support, and assignment readiness.
Responsibilities:
- Manage the full credentialing lifecycle from candidate acceptance through assignment start
- Collect, review, verify, and maintain professional licenses, certifications, references, background checks, drug screens, immunizations and health records, skills assessments, and client-specific onboarding documents
- Coordinate with recruiters, clinicians, clients, and third-party vendors to complete onboarding requirements on time
- Monitor expiring licenses and certifications and coordinate renewals
- Maintain complete, audit-ready clinician files compliant with company policy, client requirements, and regulatory standards
- Prepare, distribute, track, receive, and maintain executed employment agreements, assignment confirmations, and related contractual documentation
- Assist with payroll preparation and validation for clinicians
- Support assignment setup, extensions, and contract modifications
- Perform data entry and quality assurance in TargetRecruit, Salesforce, and related systems
- Maintain accurate clinician records and database integrity
- Assist with operational reporting and data audits
- Support special projects, documentation, and continuous process-improvement initiatives
- Cross-train on operational functions to provide backup coverage
- Deliver a responsive, positive onboarding experience for clinicians
- Communicate onboarding progress proactively with recruiters and account managers
- Identify and resolve issues that could delay assignment start dates
- Build trusted relationships with internal and external stakeholders
Requirements:
- Associate degree or equivalent experience
- 2+ years of experience in credentialing, healthcare staffing compliance, or related regulatory documentation work
- Exceptional organizational skills and attention to detail
- Strong written and verbal communication skills
- Ability to manage multiple priorities and deadlines independently
- Proficiency with Microsoft Office, including Excel
- Healthcare staffing experience, particularly supporting travel healthcare clinicians (preferred)
- Experience with ATS/CRM platforms such as TargetRecruit, Salesforce, or Bullhorn (preferred)
- Payroll or contract administration experience (preferred)
Benefits:
- Part-time W-2 employee status with standard payroll and applicable tax withholding
- Benefits eligibility per CCI's standard part-time employee policy; full eligibility, where applicable, begins upon conversion to Regular Status
- Full benefits eligibility per CCI policy, where applicable, upon Regular Status
- Opportunity to transition to full-time W-2 employee status as business need supports it
- Opportunity to specialize in either Credentialing & Compliance or Clinical Operations
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