Customer Care Supervisor
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Job Description
Customer Care Supervisor leading a team responsible for exceptional customer experiences at Culligan Quench. Driving team performance and operational excellence.
Responsibilities:
- Lead a team responsible for customer experiences
- Drive team performance through coaching
- Manage operational excellence and issue resolution
- Collaborate cross-functionally to improve outcomes
Requirements:
- Experience in customer service or related field
- Strong problem-solving skills
- Ability to lead and motivate a team
- Excellent communication skills
- Familiarity with customer care software
Benefits:
- Medical, Dental, Vision which start day one
- 401(k) match of 50% up to 6%
- Life insurance
- Disability
- Unlimited Paid Time Away
- Parental leave
- Additional voluntary benefits
- Career progression opportunities
- Coaching and professional development
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