Customer Care Supervisor
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Customer Care Supervisor leading a team responsible for exceptional customer experiences at Culligan Quench. Driving team performance and operational excellence.
Responsibilities:
- Lead a team responsible for customer experiences
- Drive team performance through coaching
- Manage operational excellence and issue resolution
- Collaborate cross-functionally to improve outcomes
Requirements:
- Experience in customer service or related field
- Strong problem-solving skills
- Ability to lead and motivate a team
- Excellent communication skills
- Familiarity with customer care software
Benefits:
- Medical, Dental, Vision which start day one
- 401(k) match of 50% up to 6%
- Life insurance
- Disability
- Unlimited Paid Time Away
- Parental leave
- Additional voluntary benefits
- Career progression opportunities
- Coaching and professional development
Similar Jobs
Contact Center Customer Experience Specialist – Cardmember Services
Customer experience specialist resolving cardmember inquiries, fraud issues, and technology problems for U.S. Bank. Providing phone and email support from a U.S. home-based remote position.
Senior Customer Service Representative
Remote customer service representative supporting Group Life & Disability Claims for TEKsystems. Providing accurate claim information, documentation, and customer care in a call center environment.
Senior Customer Service Representative
Care Navigator coordinating patient referrals and appointments for TEKsystems’ healthcare client. Supporting patients through outreach, documentation, and healthcare access barriers.
Senior Customer Support
Senior customer support expert resolving complex EVV and EDI issues for Gainwell Technologies’ healthcare programs. Mentoring representatives and improving operational compliance and service quality.
Senior Customer Service Manager
Customer Portfolio Manager leading GE Vernova’s Iraq power-generation service portfolio. Managing LTSA, outages, customer relationships, commercial performance, and multi-site operations.
Customer Service Representative
Customer Service Representative supporting retirement-benefit and payment inquiries remotely. Handling financial transactions and client records for iShare, a New Jersey IT consulting firm.
Customer Relations and Billing Coordinator
Home-based coordinator managing customer communication and billing for a U.S. property restoration company. Tracking invoices, documentation, project updates, and customer follow-ups.
Technical Service Support Specialist
Technical Service Support Specialist supporting McKesson’s RetinaOS inventory platform for healthcare clinics. Troubleshooting customer issues, guiding workflows, and coordinating technical resolutions.
Seasonal Customer Service Representative
Seasonal customer service representative handling dental benefits and claims calls for Qualfon. Answering eligibility questions, documenting resolutions, and supporting customers remotely from Tennessee.
Seasonal Customer Service Representative
Seasonal customer service representative handling inbound dental benefits and claims calls for Qualfon. Documenting resolutions and supporting dental providers from a South Carolina home office.
Seasonal Customer Service Representative
Seasonal Customer Service Representative handling dental benefits and claims calls for Qualfon. Providing remote customer support from home in Oklahoma while documenting resolutions.
Customer Service Associate I, Bilingual
Bilingual customer service associate handling patient billing calls for Intermountain Health. Collecting payments, arranging plans and resolving inquiries remotely.
Customer Experience Associate
Customer Experience Associate supporting Home Chef meal-kit customers across phone, email, and chat. Handling account updates, ticket resolution, and customer issue trend analysis.
Customer Experience Associate
Customer Experience Associate supporting Home Chef’s meal-solution customers across phone, email, and chat. Resolving account, platform, and service issues while identifying recurring trends.
Customer Care Specialist
Customer Care Specialist supporting learners and tutors on Preply’s global online language-learning marketplace. Resolving issues through live chat, email, and social channels.
Pilotage and Accounting Support Specialist
Accounting support specialist helping entrepreneurs and accounting firms use Pennylane. Investigating issues, resolving tickets, and supporting financial-data migrations.
Accounting Support Specialist
Spécialiste support comptable aidant dirigeants et cabinets à utiliser Pennylane, logiciel français de gestion financière. Résolution de tickets, intégration de données et retours aux équipes produit.
Accounting Support Specialist
Spécialiste support comptable aidant entrepreneurs et cabinets avec Pennylane, logiciel français de gestion financière. Résolution de tickets, migration de données et transmission des retours aux équipes produit.
Accounting Support Specialist
Spécialiste support comptable chez Pennylane, éditeur français de logiciels de comptabilité et gestion financière. Résolution des demandes clients, intégration de données et amélioration de l’expérience utilisateur.
Accounting Support Specialist
Spécialiste support comptable aidant les PME et cabinets à gérer leurs finances avec Pennylane. Résolution des tickets, migration des données et accompagnement des utilisateurs.