Customer Education Consultant
Posted 2hrs ago
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Job Description
As a Customer Education Consultant, you'll develop and deliver training programs for customer success. Motive empowers operations professionals with innovative tools for efficiency.
Responsibilities:
- Lead the end-to-end process of developing customized and impactful training plans
- Serve as a primary facilitator for customer-facing training across a variety of formats
- Partner with enablement teams to streamline processes, share best practices
- Apply expertise in instructional design to conduct thorough needs analyses
- Engage in close collaboration with our dedicated Customer Education Specialists
Requirements:
- A minimum of 5 years of hands-on instructional design experience
- Proven and demonstrable experience in facilitating both virtual and/or classroom-based training sessions
- Strong theoretical and practical understanding of various learning theories
- Proficiency with industry-standard eLearning and content authoring tools
- Excellent time management and organizational abilities
- Willingness and ability to travel up to 40% for onsite delivery
Benefits:
- health, pharmacy, optical and dental care benefits
- paid time off
- sick time off
- short term and long term disability coverage
- life insurance
- 401k contribution



















