Customer Service Representative
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Job Description
Customer Service Representative for Consumer Cellular assisting with phone and billing inquiries while working from home. Requires strong customer service skills and a dedicated workspace.
Responsibilities:
- Customer Champion – Provide excellent customer service over the phone.
- Technology Troubleshooter – Assist customers with cellular phone and billing queries.
- Highly Organized and Motivated – Stay organized and available for customers; work from home effectively.
- Team Player – Collaborate with colleagues and appreciate everyone's strengths.
Requirements:
- A high school diploma or equivalent is required.
- At least 6 months of customer service experience.
- Remote customer service experience preferred.
- Basic computer skills (general typing, use of common software applications, and ability to navigate the internet).
- Internet Connection – Upload speed of 20 MBPS and a download speed of 100 MBPS.
- Distraction-Free Workplace – Office setting at home to ensure focus during work.
Benefits:
- Competitive Wage and Savings – ($16/hour)
- Paid Training – Full-time, 5-week training that is 100% paid!
- Dynamite Benefits – Benefits to cover all your needs and at affordable rates (how does $25/paycheck sound?)
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