Customer Service
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Job Description
Remote 1099 customer support contractor handling calls, accounts, reservations, and service requests. Flexible client programs with rates based on program selection.
Responsibilities:
- Receive inbound customer calls
- Answer questions and resolve concerns
- Assist with accounts, reservations, or transactions
- Coordinate roadside or service requests
- Enter accurate notes into client systems
- Move between multiple computer applications
- Provide calm, professional, solution-focused support
- Select or explore client programs aligned with professional strengths and scheduling needs
Requirements:
- High school diploma or GED
- Strong communication and customer-service skills
- Quiet, distraction-free home workspace
- Reliable high-speed internet
- Compatible Windows 11 computer
- Program-specific equipment may be required before servicing
- Must meet applicable state, equipment, background, and client requirements
- 1099 independent-contractor status
- Availability, skills, location, equipment, and program eligibility may affect client-program options
Benefits:
- Flexible schedules varying by client
- Extensive servicing hours available in some programs
- Opportunity to choose from multiple client programs
- Opportunity to explore different industries and customer-support programs
- Competitive contract rates
- Potential for additional earning opportunities on select programs
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