Customer Support, Dutch

Posted 4hrs ago

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Job Description

Dutch-speaking customer support for bol.com, a leading Netherlands and Belgium e-commerce platform. Fully remote from Portugal with rotating shifts and relocation support available.

Responsibilities:

  • Provide customer support for bol.com, an e-commerce platform in the Netherlands and Belgium
  • Work fully remotely from anywhere in Portugal
  • Work 40 hours per week on Monday-to-Sunday rotating shifts
  • Complete paid training
  • Relocate to Portugal if needed, with available relocation support

Requirements:

  • Fluent/native-level Dutch
  • Comfortable working in a customer-facing role
  • Available for full-time work and rotating shifts
  • EU citizenship or valid residence/work authorization in Portugal
  • Updated CV in English

Benefits:

  • Paid training
  • Private health insurance from the start of employment
  • Relocation support for candidates moving to Portugal, including flight support, airport pickup and assistance with local paperwork
  • Company accommodation benefit
  • €154 meal allowance
  • €50 productivity bonus
  • Holiday and Christmas allowances