Data Analyst

Posted 57mins ago

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Job Description

Data Analyst supporting eHealth’s health insurance operations through SQL, dashboards, forecasting, and financial analysis. Developing actionable insights for Carrier, Sales Center, Finance, and Operations teams.

Responsibilities:

  • Provide data and analytical support for Carrier and Sales Center teams
  • Engage with business stakeholders to gather requirements and translate them into business and technical requirements
  • Manage delivery of solutions addressing stakeholder requirements when needed
  • Analyze data and present actionable insights and recommendations
  • Support the definition of metrics, data architecture, data pipelines, and datasets
  • Organize and track performance across Carrier and Sales Center channels
  • Support implementation of programs and initiatives by defining, developing, tracking, and reporting KPIs and CPIs
  • Assist with management, maintenance, and analysis of P&L reporting
  • Monitor financial performance, identify trends and variances, and provide operational and strategic insights
  • Partner with Operations, Finance, and other stakeholders to develop forecasting models, reporting frameworks, and performance analyses
  • Communicate analytical insights to senior management and business stakeholders
  • Own end-to-end design and development of high-visibility projects, including data mining, analysis, and visualization using Tableau, Looker, or Power BI
  • Reconcile data conflicts, decompose high-level information into details, and synthesize detailed information into broader business insights

Requirements:

  • Undergraduate degree in a quantitative field or equivalent relevant experience
  • Three or more years of SQL experience
  • Three or more years of experience supporting sales analytics, business, or operations teams in an analytical capacity; sales analytics experience strongly preferred
  • Hands-on experience with schema design and data modeling
  • Knowledge of statistical techniques and concepts, including regression, statistical testing, and sampling
  • Advanced proficiency with business intelligence tools
  • Experience preparing data and visualizations for maximum impact; Excel and Tableau experience strongly preferred
  • Proficiency in Python and knowledge of core programming principles
  • Strong analytical and problem-solving skills
  • Ability to work effectively with diverse groups of internal and external stakeholders
  • Proven track record of defining and executing key analyses with minimal supervision
  • Strong project management and communication skills
  • Experience supporting P&L reporting, budgeting, forecasting, variance analysis, or financial performance reporting
  • Knowledge of call center workforce management principles, staffing models, and operational planning
  • Experience partnering with Finance, Operations, and cross-functional business teams to support strategic initiatives
  • Working knowledge of finance or accounting concepts
  • Experience in the insurance carrier, Affordable Care Act (ACA), Medicare, or Medicaid industry
  • Ability to quickly learn and leverage new or unfamiliar platforms to deliver business solutions

Benefits:

  • Medical, dental and vision beginning on your first day of employment
  • 401K with matching
  • Tuition reimbursement
  • Employee stock purchase program
  • 12 company paid holidays
  • Flexible time off (PTO for non-exempt)
  • Annual performance bonus
  • Array of benefits designed to support employees’ personal and professional wellness