Data Engineer – Support Project L2
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Job Description
Data Engineer resolving SQL, pipeline, and reporting issues for CodeRoad, a technology execution partner for US companies. Automating support workflows with scripting and AI tools.
Responsibilities:
- Identify, investigate, and troubleshoot missing, duplicate, inconsistent, or unexpected data in operational systems
- Use SQL queries to trace data issues, identify root causes, and help implement resolutions
- Monitor data processing workflows, scheduled jobs, and pipeline executions
- Investigate pipeline failures, identify bottlenecks, and coordinate troubleshooting to maintain reliable data flows
- Troubleshoot data discrepancies, failed refreshes, and issues affecting reporting tools and dashboards
- Perform approved data corrections and operational changes while following procedures, documentation, and data integrity standards
- Streamline recurring investigations and reduce manual effort through scripting, automation, and AI-assisted tools
- Experiment with AI solutions to accelerate troubleshooting and improve operational workflows
- Work within a three-person infrastructure team to resolve data-related operational issues
- Track incidents and resolutions through ticketing systems
- Collaborate with developers, IT Operations, and business stakeholders
Requirements:
- 1–3 years of professional experience in IT Operations, Data Operations, application support, database support, or a similar technical troubleshooting role
- Hands-on experience writing SQL queries to investigate data issues, validate records, identify discrepancies, and troubleshoot problems
- Familiarity with relational databases, particularly Microsoft SQL Server, is preferred
- Basic understanding of data pipelines, ETL/ELT processes, scheduled jobs, and data movement between operational systems and reporting environments
- Exposure to Azure Data Factory, Airflow, or SQL Server Agent is a plus
- Familiarity with data reporting tools, dashboards, or data refresh processes
- Experience with Tableau or similar BI platforms is an advantage
- Basic experience with Python, PowerShell, or other scripting tools is a plus
- Proactive approach to leveraging AI-assisted coding and automation tools
- Strong analytical and troubleshooting skills
- Attention to detail and proactive issue resolution
- Comfortable following documented procedures, managing tickets, and escalating issues when necessary
- Good English communication skills, written and verbal
- Ability to document findings, communicate technical issues clearly, and collaborate effectively within a small, cross-functional team
Benefits:
- USA Contractor / 100% Remote
- Competitive Pay (USD)
- Holidays Off & Paid Time Off
- Health insurance assistance program
- Opportunity to work with high-growth US-based companies and cutting-edge tech stacks
- Agentic AI tools and training
- Coursera Enterprise
- Studio practice labs
- High-touch onboarding
- Transparent leadership communication
- Community recognition
- Psychological safety
- Continuous multi-project pipeline
- Direct engagement with U.S. client teams and roadmaps
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