Delivery Consultant
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Job Description
Delivery Consultant leading enterprise implementations for Sayari’s commercial risk intelligence platform. Managing programs, partners, documentation, risks, and customer delivery from kickoff through Customer Success handoff.
Responsibilities:
- Lead global enterprise customer deployment projects and programs end to end, from post-sale kickoff through implementation completion and Customer Success handoff, on time and on budget
- Own and maintain program plans, BRDs, SOWs, acceptance criteria, risk registers, dependency maps, resource plans, and success criteria
- Keep internal and external stakeholders accurately informed on a weekly basis
- Manage third-party partner relationships for custom implementation builds and Sayari Guide solution integrations
- Partner with Sales, Customer Success, R&D, Enablement, FDEs, and Solutions Engineers to align on customer objectives and resolve implementation blockers
- Produce and maintain client-facing and internal SOWs, BRDs, training documentation, data mapping documents, and status reports
- Identify, escalate, and mitigate implementation risks, scope misalignments, political friction, and sales-phase overcommitments
- Document best practices, contribute to team playbooks, and inform Product and Engineering roadmap decisions
- Travel up to 30% to support on-site customer engagements, workshops, and implementation milestones
Requirements:
- 7+ years of experience managing complex enterprise technology implementations and delivery programs
- Demonstrated ownership of engagements ranging from 30–60 days to 12+ months, including multi-workstream programs with third-party partners
- Hands-on experience with TPRM workflows and enterprise technology products, solutions, and data assets
- Demonstrated use of generative AI tools for content creation, data analysis, and workflow optimization
- Fluency in Agile implementation methodology; working knowledge of Waterfall and hybrid approaches
- Familiarity with JIRA, Kanban, and comparable project management tools
- Experience producing BRDs and SOWs and managing scope, budget, and acceptance criteria
- Exceptional stakeholder communication skills and ability to manage political friction, scope ambiguity, and diverse teams
- Ability and willingness to travel up to 30% throughout the year
- PMP certification or active pursuit of PMP preferred
- Experience with ABAC and AML workflow implementations preferred
- Familiarity with Sayari’s product suite or comparable trade intelligence and risk data platforms preferred
- Professional fluency in a second language relevant to EMEA or APAC customer engagement preferred
Benefits:
- 100% fully paid medical, vision, and dental for employees and their dependents
- Generous time off; all US federal holidays, winter break (12/24-12/31), 18 PTO days, and 10 sick days
- Competitive commissions for revenue roles and bonuses for non-revenue positions
- Strong commitment to diversity, equity, and inclusion
- 401k match up to 5%
- 100% paid life insurance (up to $100,000 coverage)
- Parental leave
- Collaborative and positive culture
- Limitless growth and learning opportunities
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