DevOps Engineer IV
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Job Description
DevOps Engineer owning Rackspace’s cloud, CI/CD, and LLMOps infrastructure. Setting technical direction, mentoring engineers, and leading high-impact incident response.
Responsibilities:
- Own complex, cross-cutting infrastructure and CI/CD systems, including LLMOps pipelines
- Set technical direction for the area and lead design reviews
- Architect and own end-to-end delivery of complex infrastructure and CI/CD systems spanning multiple services
- Mentor junior and mid-level engineers
- Lead incident response and root-cause analysis for high-impact infrastructure issues
- Secure AI endpoints and agentic tools against prompt-injection and data-leakage risks
- Contribute to and help enforce security and compliance controls across infrastructure
- Serve as a primary technical liaison to stakeholders and translate needs into the infrastructure/AI-ops roadmap
- Participate in the on-call rotation for after-hours and weekend support
- Occasionally present technical work to cross-functional groups
Requirements:
- Bachelor's degree in Computer Science, Software Engineering, or related field, or equivalent experience
- 6–9 years of experience in technology, with significant infrastructure ownership
- 4–6 years hands-on architecting/optimizing cloud infrastructure and CI/CD systems
- 1+ year informally mentoring engineers or leading design reviews
- Advanced expertise in cloud infrastructure, containerization/orchestration, and infrastructure as code (IaC)
- Ability to independently design highly available, cost-optimized architectures
- Ability to independently design CI/CD systems and deployment pipelines, including LLMOps pipelines for AI/ML models
- Deep understanding of AI infrastructure operational signals, including latency, token cost, and drift
- Experience designing monitoring and alerting for AI infrastructure operational signals
- Experience mentoring mid-level and junior engineers on infrastructure design and secure AI-endpoint practices
- Ability to present technical work to cross-functional groups of 5–10 people
- Preferred: Cloud Professional-level certification
- Preferred: Deep experience with LLMOps at scale, including GPU provisioning and vector DB hosting
Benefits:
- Annual bonus or incentives
- Equity awards
- Employee Stock Purchase Plan (ESPP)
- Benefits offered by Rackspace Technology
- Remote work arrangement
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