DIFM Marketing Admin
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Job Description
DIFM Marketing Admin role at FMG involves scheduling and executing marketing tasks for clients. Supporting advisors with digital presence while ensuring coordination and timely delivery.
Responsibilities:
- Schedule monthly marketing calendars for DIFM clients — blogs, emails, and social media posts — on time, every month.
- Schedule custom blogs, emails, and social media posts as requested.
- Schedule social assist posts on a weekly cadence.
- Assist with calendar execution and coordination alongside the broader Concierge team.
- Complete website edits on behalf of DIFM clients.
- Provide timely, helpful support to clients through live chat.
- Address questions related to products, services, and general company information.
- Escalate complex issues to the right people quickly and cleanly.
Requirements:
- Experience in a client-facing or marketing operations role, preferably in a SaaS or digital services environment.
- Familiarity with content scheduling, website management, or digital marketing workflows.
- Comfortable picking up new tools and technology quickly.
- Experience with HubSpot preferred but not required.
- Excellent written and verbal communication skills.
- A proactive problem-solver with strong critical thinking skills.
- Quick learner who adapts easily to changing environments and new tools.
- Able to work independently and collaboratively.
- A true passion for exceptional client service.
Benefits:
- Generous paid holiday schedule, including a full week off for our Winter Holiday Shutdown.
- Comprehensive paid time off policies cover vacation, sick days, parental leave, and bereavement leave.
- Robust insurance plan includes: Medical with $0 co-pay, Telehealth plan, Dental, Vision, Health Savings Account (HSA) with generous employer contributions, Flexible Spending Accounts (FSA), Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D) coverage, Company-paid Short & Long Term Disability coverage, Company-paid Employee Assistance Program (EAP).
- Matching 401(k) with immediate full vesting.
- On Demand Pay - allows access to a portion of your earned wages prior to the payday with same day deposit.
- Internet & Gym Reimbursement.
- Work computer equipment provided for success.
- Fun in-person and virtual events planned by Employee Events Committee and managers.
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