Digital Product Owner – Mobile Applications
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Job Description
Digital Product Owner leading strategy and optimization of mobile applications for Sparklight. Working cross-functionally to enhance digital properties and improve user experience.
Responsibilities:
- Manage an agile backlog by balancing feedback from stakeholders and prioritizing projects based on business needs.
- Identify and remediate UX/UI bottlenecks that impede usability, ensuring a seamless customer experience.
- Project manages across departments and acts as primary contact with developers, facilitating dialogue with key stakeholders to ensure successful and timely project launches.
- Gather and prioritize requirements from stakeholders and customers.
- Champion features that bring the most value to our customers in support of our company's retention goals.
- Utilize product/project management software to track progress and deliverables.
- Analyze product performance and user feedback to inform improvements.
- Ensure alignment with business objectives and customer needs.
- Present product updates and recommendations to senior management.
- Stay current on industry trends and best practices in digital product management.
Requirements:
- 5+ years in Product Ownership or Product Management in an Agile software development environment, preferably within the telecommunications, mobile or fiber to the home industries
- Bachelor's degree in Business Analytics, Information Technology, Project Management, or a related field.
- Proven hands-on experience in software product management/ownership
- Experience with B2B/B2C mobile applications and optimization
- Strong understanding of mobile application frameworks
- Experience with APIs, payment processing, and developing customer-focused self-service applications
- Experience with product/project management software (e.g., Azure DevOps)
- Experience in cable/broadband industry (nice to have, not required)
- Excellent communication, organizational, and problem-solving skills
- Ability to work effectively in a cross-functional fast-paced, dynamic environment.
Benefits:
- Medical, dental, and vision plans – start when you start!
- Life insurance (self, spouse, children)
- Paid time off (vacation, holiday, and personal/sick days)
- 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation)
- Group Legal plan with Identity Theft Protection
- Additional Perks Tuition reimbursement (up to $5,250 on 1st year)
- Annual community support to various organizations across the U.S.
- Associate recognition & awards programs
- Advancement opportunities
- Collaborative work environment
- FREE Cable One services for associates who live in a serviceable area
- Remote Access to select premium channels
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