Director, Data Analytics
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Job Description
Director leading Power BI, data quality, and process redesign for START, the world’s largest early-phase oncology clinical research site network. Reporting to the CTO.
Responsibilities:
- Own the dashboard and reporting function end to end, including the Power BI estate, analysts, and vendor resources
- Set reporting standards, intake processes, and reliable metric definitions
- Co-own semantic data layers with the Data Architecture team
- Build analyses showing where problems concentrate and enable bulk fixes
- Work hands-on in the data warehouse and back-end systems by writing queries and building models
- Establish controls and measures to verify that fixes remain effective
- Diagnose and redesign processes that produce poor-quality data
- Drive toward one process and one tool per job
- Trace issues from source systems through downstream systems to identify where breakdowns occur
- Work with operating teams to surface, prioritize, and analyze issues, identify root causes, and drive named action items
- Coordinate across functions while leaving execution accountability with function owners
- Provide analytics support for the company’s quarterly priority initiatives
- Report directly to the CTO
Requirements:
- 7+ years working with data in a complex, multi-system business, including time owning analysis rather than only producing reports
- Deep fluency in a modern data stack, including Azure SQL, Databricks, and Power BI
- Systems-oriented approach to business problems
- Good knowledge of financial processes, operational KPIs, measure definition and implementation, and deriving meaningful source data
- Demonstrated process redesign experience
- Ability to work effectively with AI-enabled tools such as Claude and Copilot
- Credibility with senior stakeholders and judgment to challenge problematic processes constructively
- Comfort working in a company that is still maturing
- Preferred: healthcare, clinical research, or another regulated environment experience
- Preferred: revenue cycle, order-to-cash, or billing operations exposure
- Preferred: experience standing up a BI or analytics function
- Preferred: Python or similar language for data work beyond SQL
- Preferred: experience managing a small team or vendor resources while remaining hands-on
- Ability to work Monday through Friday, 8am–5pm
- Approximately 80% of time spent sitting
- Ability to work in a very fast-paced, changing healthcare environment with demanding deadlines and continuous learning
Benefits:
- 401(k) retirement savings plan with employer match
- Eligibility for an annual performance bonus, based on role and company results
- Generous paid time off and paid holidays
- Comprehensive medical, dental, and vision coverage and optional insurance options
- Company paid life and disability insurance
- Employee Assistance Program (EAP) providing confidential, no-cost support for you and your family from day one
- Flexible FSA and HSA plans
- Supportive environment that values balance, wellbeing, and flexibility
- Continuous learning and professional growth
- Collaborative, creative, inclusive, and innovative workplace
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