Director, Global GTM Strategy – Operations
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Job Description
GTM strategy director leading global planning, territories, quotas, and revenue operations. Guiding executive alignment across Sales, Customer Success, and Marketing at collaborative work management company Wrike.
Responsibilities:
- Build, scale, and mentor a global GTM Operations team, including embedded business partners and visualization analysts across diverse time zones
- Lead annual planning, quota allocation, capacity modeling, and territory design across Sales, Customer Success, and Marketing teams
- Partner with executive leadership to program manage company-wide objectives focused on gross/net retention, bookings, and customer lifecycle optimization
- Lead recurring operational cadences with executive stakeholders across Sales, Customer Success, Marketing, Finance, and Legal
- Eliminate operational friction and accelerate deal velocity
- Oversee non-customer-facing commercial execution
- Coordinate with Legal, Finance, and Deal Desk to streamline order processing and contracting workflows
- Serve as a strategic co-pilot to executive leaders while leading the global GTM Operations team
Requirements:
- 8+ years of progressive experience in Business Operations, Revenue Operations, or GTM Operations within B2B SaaS
- Direct experience managing and developing global operational teams (6+ direct/indirect reports) across international time zones
- Expertise in SaaS unit economics, quota setting, territory planning, retention/bookings metrics, and annual planning processes
- High proficiency operating as an executive-level partner to Sales, Marketing, and CS leadership without needing a massive administrative layer
- East Coast U.S. preferred (ability to align with global time zones and executive leadership)
- Familiarity with enterprise value selling frameworks (e.g., Force Management's Command of the Message, MEDDPICC, or Challenger)
- Experience operating in high-growth, execution-oriented B2B SaaS environments
Benefits:
- Flexible Time Off (FTO)
- Company 401(k) Match
- Parental Leave: 18 Weeks Maternity / 4 Week Paternity
- 2 Volunteer Days
- Health (medical, dental & vision) Insurance (EEs + Dependents)
- Disability (STD, LTD) & Life Insurance Plans (2x Salary, Capped)
- Working from Home Allowance ($40 / Monthly)
- $500 Working from Home home office set-up Stipend
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