Director, Insurance Product Filing – Lifecycle Management
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Job Description
Director managing insurance product lifecycle and regulatory filings for Oscar Health's Insurance Product Development team. Leading complex QA processes and collaborating with cross-functional teams.
Responsibilities:
- Manage insurance product execution calendar from design translation through filing, implementation, and ongoing optimization; operate as the hub of the department PMO activities
- Ensure agreement between product intent, regulatory requirements, and operational outputs in partnership with the Strategic Programs Organization
- Partner with insurance product leadership to translate strategy into relevant execution plans
- Promote performance tracking and process improvement
- Implement insurance product-specific ACA filing components across Oscar's markets
- Oversee development of important artifacts (e.g., PBT, SOB, SBC, and benefit documentation) through internal systems
- Coordinate inputs to ensure filing readiness and timeline adherence
- Manage responses to regulatory objections and escalations
- Manage QA frameworks, validation processes, and quality standards for product execution and filing outputs
- Establish execution rhythms, milestones, and governance across the lifecycle
- Promote process standardization and continuous improvement
- Resolve risks, dependencies, and data inconsistencies
- Implement reporting to track progress, risks, and performance
- Oversee production readiness and release schedules for filing outputs
- Enforce controls (e.g., freeze windows, change governance) during critical periods
- Manage version control standards to ensure outputs are accurate and traceable
- Be an escalation point for vendors supporting product execution and QA, managing performance and delivery
- Be the central execution hub across Insurance product and other leaders
- Improve agreement on priorities and timelines; lead implementation forums and issue resolution
- Lead team members responsible for product execution and QA
- Set priorities, performance expectations, and staffing / developmental plans
- Build team capabilities in product execution, regulatory understanding, and operational excellence
- Lead end to end regulatory QHP filing execution and ensure accurate, compliant, and submissions
- Establish execution rhythms, track milestones, surface risks, and lead issue resolution
- Support leadership decision-making with clear updates and recommendations
- Mentor and lead associate level execution staff
- Compliance with all applicable laws and regulations
- Other duties as assigned
Requirements:
- 10+ years of experience in insurance product (IFP and Small Group) execution, regulatory filings, and related roles
- 5+ years experience managing people
- 5+ years hands-on experience with health insurance regulatory filing processes, specifically ACA and state specific regulatory filings / environments
- 4+ years of proven experience leading complex QA and production workflows
- 4+ years experience of understanding of controls, documentation standards and version management
- 3+ years of experience operating in close partnership with senior leaders, supporting execution through planning, prioritization, and operating rhythm
- 3+ years project management experience, managing complex partner calendars, forums, and meeting rhythms to ensure critical work progresses
- 3+ years of experience managing third-party vendors
- Willingness to travel up to 25% of the time.
Benefits:
- employee benefits
- participation in Oscar's unlimited vacation program
- company equity grants
- annual performance bonuses
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