Director of Consulting Services Sales – Manufacturing

Posted 5hrs ago

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Job Description

Director of Consulting Services Sales at Epicor, leading enterprise technology consulting accounts to drive growth and develop client relationships. Overseeing complex proposals and mentoring senior managers.

Responsibilities:

  • Lead and grow a high-value portfolio of technology consulting client accounts, serving as the executive sponsor and trusted advisor.
  • Define and execute account growth strategies that expand pipeline, increase revenue, and deepen client relationships across service lines.
  • Drive new business development through proactive client engagement, targeted outreach, and participation in industry events and pursuits.
  • Oversee the development and delivery of complex proposals, RFP responses, and executive-level presentations.
  • Cultivate and maintain senior executive relationships (C-suite, VP-level) across client organizations to identify strategic opportunities.
  • Lead and mentor a team of Senior Managers and Client Services professionals, setting performance expectations and supporting career development.
  • Collaborate with practice leaders, solution architects, and delivery executives to align client needs with the organization's capabilities.
  • Establish and monitor account-level KPIs, pipeline targets, and revenue forecasts; report progress to executive leadership.
  • Serve as an escalation point for client issues, ensuring swift resolution and maintaining high levels of client satisfaction.
  • Contribute to the development of firm-wide go-to-market strategies, service offerings, and client engagement frameworks.
  • Represent the organization externally through thought leadership, speaking engagements, and client events.

Requirements:

  • Demonstrated success in building and growing a portfolio of enterprise clients and consistently meeting or exceeding revenue and pipeline growth targets.
  • Deep expertise in technology consulting services such as digital transformation, cloud strategy, cybersecurity, data & analytics, or ERP/enterprise systems.
  • Exceptional executive presence and relationship-building skills; ability to influence and partner at the C-suite level.
  • Experience managing, coaching, and developing high-performing client services or account management teams.
  • Strong command of the full consulting sales lifecycle from opportunity identification through contract execution.
  • Strategic thinker with the ability to synthesize market trends, client needs, and organizational capabilities into actionable growth plans.
  • Data-driven leader with strong command of revenue forecasting, pipeline analytics, and performance management across a portfolio of accounts.
  • Proven ability to lead multi-layered Services Sales organizations in a SaaS or IT consulting environment, driving accountability and consistent execution at scale.

Benefits:

  • Comprehensive health and wellness benefits designed to support your overall well-being.
  • Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
  • Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
  • Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
  • Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
  • Comprehensive support for international relocations and permanent residency processes.