Director of Sales
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Job Description
Director of Sales leading and scaling SMB and Franchise sales organization at Franki. Responsible for driving revenue growth and developing high-performing sales teams.
Responsibilities:
- Lead and develop a team of Sales Managers and Franchise Sales Representatives responsible for acquiring and growing restaurant partners across Franki's SMB and Franchise segments
- Own overall sales performance, revenue growth, and quota attainment across the organization
- Build and maintain a high-performance culture centered around accountability, execution, and continuous improvement
- Coach and develop sales leaders, helping them drive performance, pipeline health, and team development
- Partner with teams on strategic opportunities and complex deals to improve win rates and accelerate revenue growth
- Drive forecasting accuracy and maintain visibility into pipeline health and business performance
- Establish and optimize sales processes across prospecting, discovery, demo execution, and closing
- Partner with Recruiting to attract, hire, and ramp top sales talent
- Analyze performance metrics and implement strategies to improve conversion rates, efficiency, and overall team effectiveness
- Collaborate closely with Marketing, Product, and Customer Success teams to improve messaging, customer experience, and go-to-market execution
- Evaluate market trends and customer feedback to help shape sales strategy and long-term growth initiatives
- Optimize territory coverage and resource allocation across Inside and Field sales teams to maximize performance
Requirements:
- 7+ years of experience in B2B sales with a track record of consistently exceeding revenue goals
- 3+ years of experience leading sales teams and developing high-performing sales organizations
- Experience managing managers and building multi-layered sales teams
- Strong expertise in forecasting, pipeline management, and sales performance analytics
- Experience leading outbound sales organizations, including inside sales and field sales motions
- Proven ability to build scalable processes and drive operational excellence
- Experience working in startup or high-growth environments
- Strong leadership, communication, and coaching skills
- Ability to use data to drive decision-making and improve organizational performance
- Willingness to travel for market visits, team meetings, conferences, and industry events
Benefits:
- Competitive compensation and 100% covered healthcare, dental, and vision benefits for employees
- Remote work: Our team works remotely across the US but primarily PST time zone; we travel together several times a year for company kick-offs and mid-year meetings
- PTO: 15 days per year, plus additional PTO between Christmas and the end of the year (25th Dec - 31st Dec). Additionally, we recognize 11 public holidays per year
- Medical, Dental & Vision : We cover 100% of Medical, Vision, and Dental insurance costs for employees
- 401(k)
- Equipment: Computer & technology equipment applicable to your role
- Monthly Stipend: To help cover some home office expenses
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