Director, Trade & Contract Operations
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Job Description
Director of Trade & Contract Operations leading company’s trade, distribution, and contract management for commercialization. Collaborating cross-functionally for operational excellence in the biotechnology sector.
Responsibilities:
- Lead the development, implementation, and ongoing management of the company's trade, distribution, and contract operations infrastructure in support of the organization's first commercial product launch.
- Establish and oversee processes relating to government and commercial contracting, chargebacks, rebates, fees, and distribution operations.
- Collaborate with Market Access, Finance, Supply Chain, Legal, Compliance, Patient Services, and external trading partners for operational excellence.
- Develop and manage trade operations strategies supporting product launch and commercialization.
- Lead operational relationships with wholesalers, specialty distributors, specialty pharmacies, and other channel partners.
- Oversee processes for product distribution, inventory monitoring, order-to-cash activities, and channel data reporting.
- Collaborate with Finance to support gross-to-net forecasting, accrual development, and revenue recognition activities.
- Assist in operational oversight of Medicaid, Medicare, 340B, Federal Supply Schedule, and other government contracting programs as applicable.
Requirements:
- Bachelor's degree in Business, Finance, Supply Chain, Healthcare Administration, or related discipline.
- 8+ years of pharmaceutical, biotechnology, specialty pharmaceutical, or healthcare industry experience.
- Minimum 5+ years of experience in trade operations, contract operations, market access operations, gross-to-net management, or related commercial functions.
- Demonstrated experience supporting pharmaceutical product launches and commercialization activities.
- Strong understanding of pharmaceutical distribution channels, specialty pharmacy, wholesalers, chargebacks, rebates, and contract administration.
- Experience working with third-party trade and contract operations vendors and technology platforms.
- Strong analytical, financial, and problem-solving skills.
- Proven ability to manage complex cross-functional projects and stakeholder relationships.
- Experience in a small or emerging biotechnology company environment preferred.
- Experience establishing trade and contract operations infrastructure for a first product launch preferred.
- Knowledge of government pricing programs, 340B, Medicaid Drug Rebate Program, and related compliance requirements preferred.
- Experience with gross-to-net forecasting, accrual management, and revenue analytics preferred.
- Experience implementing contract management, revenue management, or trade operations systems preferred.
Benefits:
- Approximately 15–30% travel for partner meetings, vendor management, industry conferences, and internal business meetings.
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