Enterprise Solution Specialist – III
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Job Description
Enterprise Solution Specialist III developing and supporting Jabil’s business systems, SAP, CIDEON, Azure, and JDoc platforms. Driving IT process improvements and shared best practices across global manufacturing facilities.
Responsibilities:
- Define, research, develop, and test new functionality for business systems in the primary module or functional area
- Participate in rollout and installation of new business systems
- Devise sample data to test program accuracy
- Maintain and develop documentation for the responsible area and communicate it to the global community
- Maintain knowledge of advancing technologies and identify and implement applicable solutions with existing networks
- Collaborate with all IT teams to ensure high standards of IT support
- Prepare and provide status updates for assigned project plans and schedules
- Maintain positive relations with employees and encourage suggestions for improving IT systems
- Recommend and conduct training
- Identify creative ways to reduce costs by streamlining processes and systems
- Drive continuous improvement through trend reporting, analysis, and metrics management
- Identify and implement best-in-field practices and processes
- Exchange knowledge and information with other Jabil facilities to share best practices while maintaining confidentiality
- Perform other duties and responsibilities as assigned
Requirements:
- Proficiency in Microsoft Excel, PowerPoint, and Word
- Strong understanding of page formatting and picture formatting
- Knowledge of document properties and formulas
- Ability to manipulate production documentation to support software version issues or high-priority tickets
- Proficiency in Adobe Acrobat Professional
- Understanding of PDF files and their complexities
- Ability to manipulate PDFs using Adobe, including modifying margins and page orientations
- Strong understanding of SAP DIRs, DMS, and tables, including joins
- Configuration experience in SPRO for DIRs
- Strong understanding of SAP content servers
- Strong understanding of CIDEON Conversion Control Center (CCC)
- Understanding of SAP system components
- Configuration and testing experience with RFC and URL connections
- Understanding of work packages
- Strong understanding of CIDEON error logs and reprocessing of work packages
- Azure server housekeeping and building new servers
- Experience maintaining CIDEON Conversion Engine software
- Understanding of CIDEON software configuration
- Ability to manipulate Conversion Engine workflow
- Software upgrading and testing for CIDEON and Microsoft
- Strong understanding of JDoc frontend and backend
- Strong understanding of the FileWatcher system
- Understanding of JSON files
- Understanding of SAP notifications
- Proficiency and knowledge in all areas related to IT department functions
- Ability to work effectively under pressure with changing priorities and deadlines
- Ability to organize verbal and written ideas clearly using appropriate business style
- Compliance with company security, safety, and health procedures
Benefits:
- Equal opportunity employer
- Reasonable accommodation for qualified individuals with disabilities
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