ERP Administrator – Microsoft 365 Dynamics
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Job Description
Senior ERP Systems Administrator managing Microsoft Dynamics 365 Business Central for Cutsforth LLC. Responsible for system configuration, optimization, and user training in a remote setting.
Responsibilities:
- Own end-to-end Business Central system configuration across all active modules: Finance, Supply Chain, Manufacturing, Service Management, and Project Accounting
- Manage user accounts, permission sets, and security role assignments; maintain least-privilege access discipline; conduct quarterly access audits
- Administer company setup, posting groups, dimension codes, number series, fiscal period configuration, and multi-currency settings for 23+ country operations
- Manage the BC administration center: environment management, sandbox provisioning, telemetry monitoring, and support ticket escalation
- Own the bi-annual Microsoft release wave cycle — evaluate release notes, configure and test in sandbox, coordinate UAT with module owners, and deploy to production with documented change control
- Design, build, and maintain BC native approval workflows across purchase orders, sales orders, journal entries, production orders, and service management
- Build and maintain Power Automate cloud flows connecting Business Central to Salesforce (CRM/CPQ/Field Service), Microsoft 365, and other business applications
- Translate business process requirements from Finance, Supply Chain, and Operations into automated workflow rules with appropriate approval routing, exception handling, and audit trails
- Govern the Power Platform environment: manage DLP policies, connector permissions, flow ownership, and environment strategy
- Design and maintain automated alerts, notifications, and scheduled jobs (job queue entries) for period-end processes, inventory thresholds, and compliance triggers
- Own the iPaaS integration layer (Celigo or Rapidi) connecting Salesforce CRM/CPQ/Field Service to Business Central — monitor sync health, manage error queues, resolve failures, and coordinate with the Salesforce admin on cross-system issues
- Administer the tax engine integration (Avalara or Vertex): manage nexus configuration, product taxability codes, exemption certificates, and coordinate with Finance for audit readiness
- Manage ISV application administration: revenue recognition module (ASC 606 deferral schedule configuration), subscription/recurring billing engine, and any additional certified AppSource extensions
- Maintain API credentials, OAuth connections, and service accounts for all BC integrations; enforce rotation schedules and access documentation
- Serve as primary technical contact with implementation partner, ISV vendors, and Microsoft support
Requirements:
- 7+ years of hands-on experience administering Microsoft Dynamics 365 Business Central or Dynamics NAV in a production environment
- Deep functional knowledge of BC Finance module: chart of accounts, posting groups, fixed assets, multi-currency, VAT/tax configuration, period-end close procedures
- Demonstrated experience building and managing Power Automate cloud flows with the Business Central connector, including approval routing and cross-system automation
- Experience administering BC in a manufacturing environment: production orders, BOMs, routings, inventory costing methods (FIFO/average/standard), and warehouse management
- Hands-on experience with BC integration to at least one external system via iPaaS or API (Salesforce, Celigo, MuleSoft, or equivalent preferred)
- Proven experience managing the BC bi-annual release wave cycle in a production environment
- Strong understanding of BC permission set architecture, user role design, and security audit practices
- Experience configuring and administering at least one ISV AppSource extension in a production BC environment
- Bachelor's degree in Information Systems, Accounting, Business Administration, Finance, or a related field
- Equivalent combination of education and experience considered
Benefits:
- Medical, Vision, Dental Insurance
- Health Savings Account with Employer contributions
- 401(k) with Employer match
- Short-term & Long-term Disability Coverage
- Accidental Death & Dismemberment Coverage
- Life Insurance Coverage
- PTO
- Eight paid holidays per year
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