Field Application Specialist – Ambr Focus
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Field Application Specialist supporting Ambr bioreactor evaluations, training, and troubleshooting for Sartorius’ life science customers. Serving Mid-Atlantic and Southeast territories from a Pennsylvania, Maryland, New Jersey, or Delaware home office.
Responsibilities:
- Support customer evaluations, application assessments, and technical consultations
- Translate process requirements into product and workflow recommendations
- Provide troubleshooting and training for upstream systems, including bioreactors, PAT, SCADA, automation solutions, and associated consumables
- Execute application trials, validations, proof-of-concept activities, and customer training
- Design, coordinate, and document customer-specific evaluation plans, onboarding activities, and outcomes
- Resolve technical inquiries, application challenges, and product performance issues
- Coordinate corrective actions with relevant functions
- Provide application expertise throughout opportunity development
- Contribute technical insights, competitive positioning, and solution recommendations
- Capture customer feedback, application trends, and competitive intelligence
- Share actionable recommendations with Product Management and stakeholders
- Support training of Field Application Specialists and Sales colleagues
- Train customers on new technologies and support initial start-up operations
- Contribute to internal learning and team capability building
- Support the Quality Department during complaint investigations
- Provide monthly reports on territory activities to management
Requirements:
- Bachelor’s degree in Life Sciences, Biotechnology, Engineering, or a related field, or equivalent demonstrated professional experience; Master’s degree preferred
- 3+ years of application support, technical support, field application, laboratory, process development, or related customer-facing experience within upstream bioprocessing environments
- Experience within Process Development, MSAT, cGMP Manufacturing, and/or Tech Transfer teams
- Experience in biologics or cell and gene therapy applications is a plus
- In-depth knowledge and hands-on experience with Ambr bioreactors and associated customer workflows
- Experience with high-throughput experimental design is a plus
- Ability to troubleshoot technical and application-related issues within customer environments
- Hands-on capability conducting demonstrations, evaluations, trials, and customer training
- Ability to document findings, outcomes, and recommendations in a structured manner
- Ability to collaborate with Sales, Product Management, Quality, and other cross-functional stakeholders in a matrix environment
- Strong customer orientation and ability to translate customer needs into effective application solutions
- Excellent communication and presentation skills
- Proficiency with Microsoft Office
- Experience with Salesforce, Tableau, and system control software is a plus
- Willingness to travel more than 50%
- Ability to lift up to 50 lbs
Benefits:
- Sales incentive plan
- Car allowance
- Mentoring
- Leadership programs
- Internal seminar offerings
- Paid vacation
- Sick time
- Corporate holidays
- Community service day
- Flexible work schedules
- Comprehensive onboarding, including a virtual online platform
- International collaboration
- Medical plans
- Dental insurance
- Vision insurance
- EAP
- Wellness programs
- Smart buildings with the latest technology and equipment
- 401(k) with generous company match
- HSA
- FSA for dependent care and healthcare spending
- Transportation Commuter Account
- Basic Life Insurance
- AD&D
- Family Planning & Women’s Health
- Health Advocate
- Supplemental Life Insurance for employee, spouse, and dependents
- Legal Services
- LTD & STD
- Critical Illness Insurance
- Student Loan Tuition Refinance Service
Similar Jobs
Candidate Engagement Specialist
Remote Candidate Engagement Specialist attracting, evaluating, and securing qualified travel nurses. Maintaining staffing pipelines aligned with client needs and company growth.
Intern – Claims Training
Claims training intern supporting EMC’s insurance operations through training materials, microlearning, and SharePoint resources. Collaborating virtually with Claims leaders and subject matter experts.
Site Contracts Negotiator
Site Contracts Negotiator negotiating clinical trial agreements and site budgets in Poland. Supporting ICON's global healthcare intelligence and clinical research operations.
Insegnante di Matematica e Fisica – Part Time Online
Online Mathematics and Physics teacher delivering individualized Liceo Scientifico lessons through Letuelezioni. Preparing materials, tracking progress, and supporting Italian secondary-school students.
Enterprise Solution Specialist – III
Enterprise Solution Specialist III developing and supporting Jabil’s business systems, SAP, CIDEON, Azure, and JDoc platforms. Driving IT process improvements and shared best practices across global manufacturing facilities.
Co-op / Internship Program
GE Vernova internship offering hands-on projects across engineering, operations, EHS, sales, construction, and supply chain. Developing technical, leadership, and communication skills.
HIV Therapeutic Specialist
HIV Therapeutic Specialist promoting injectable and infused HIV treatments across a DC/Philadelphia/North Jersey territory. Managing healthcare accounts, sales strategy, market penetration, and field travel for EVERSANA.
Marketplace Implementation Coordinator
Marketplace coordinator managing CANZA’s sustainable agriculture directory, MMRV tools, research, testing, and project execution. Supporting partners across Canada’s agri-food system.
Peer Recovery Specialist
Peer Recovery Specialist coordinating wellness, recovery, and discharge planning services for Elevance Health members. Supporting care transitions and member advocacy across Ohio.
Web Business Specialist
Web Business Specialist improving BlueCross BlueShield enterprise websites, portals, and digital experiences. Leading web projects, content quality, accessibility, analytics, and cross-functional implementation.
Pulmonologist
Pulmonologist providing remote outpatient pulmonary and primary care through NuvoAir Medical’s technology-enabled respiratory care model. Managing diagnostics, treatment plans, and coordinated patient care.
Pulmonologist
Pulmonologist providing remote outpatient pulmonary and primary care through NuvoAir’s technology-enabled respiratory care organization. Managing evaluations, diagnostics, treatment plans, and telemedicine patient engagement.
Field Service Specialist
Field Service Specialist managing Zoetis’s hatchery Inovo process and maintaining electrical/mechanical equipment. Serving poultry hatcheries across South Carolina with repairs, training, and customer support.
HRIS Services Coordinator
HRIS coordinator providing Tier 1 employee support for Apis Services’ behavioral health and human services affiliates. Managing HR cases, systems questions, and service improvements remotely.
Phone Fundraiser – Human Rights, Nonprofit Causes
Phone Fundraiser engaging Colorado nonprofit supporters in monthly giving conversations. Public Outreach provides paid training and coaching for human-rights and social-impact campaigns.
Gastroenterology Health & Science Specialist
Pfizer GI sales specialist driving compliant product adoption and patient access. Managing HCP relationships across Riverside, San Bernardino, and surrounding California territory.
Odoo Project Leader
Odoo Project Leader automating Miratech’s internal finance and operations processes. Configuring ERP solutions, leading implementations, and training stakeholders across a global IT services company.
Limited Term Adjunct Lecturer, Linguistics
Adjunct Lecturer teaching one to two online graduate-level linguistics courses for the University of Arizona. Grading work, supporting students, and developing course materials.
Search Specialist
Search Specialist managing Google Ads and paid social campaigns for an intelligent marketing solutions platform. Driving client performance through strategy, optimization, reporting, and cross-functional collaboration.
Department Chair – Nursing
Nursing Department Chair leading online programs and faculty at American Public University System. Advancing curriculum quality, student outcomes, and teaching excellence for military and public-service communities.