Field Service Representative – Roving
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Job Description
Field Service Representative supporting C130 Composite Propeller System at GE Aerospace. Providing technical direction while ensuring safety and reliability of critical propulsion systems.
Responsibilities:
- Provide direction and assistance to work groups to meet assigned objectives.
- Support the R391 (C130) Composite Propeller System and related components at a customer site.
- Travel up to 60% of the time.
- Work within defined parameters to make decisions and resolve issues.
- Provide general technical direction and assistance to customers in operation, maintenance, repair, logistic support, and installation of GE products.
- Prepare and submit regular, timely reports to Product Support and Field Service.
- Assist the customer in scheduling maintenance and workload.
- Review the effectiveness of maintenance actions to identify training needs.
- Perform intermediate and depot level maintenance, including hands-on repair.
Requirements:
- Associate’s Degree or High School diploma / GED from an accredited school or institution.
- Bachelor's Degree from an accredited college or university OR; a high school diploma / GED with a minimum of 4 years of Aviation experience in a Field Service or Maintenance position.
- Able to lift a minimum of 65 lbs.
- Minimum of 2 years performing extensive repairs and conversions as well as maintenance and repair work on engine and/or propeller maintenance.
- Must be able to pass a non-DOT drug test and a background check.
- 3-4 months training at the Little Rock Air Force Base, Arkansas before final assignment in Youngstown, OH.
- Ability to travel up to 60% worldwide.
- Strong oral and written communication skills.
- Strong interpersonal and leadership skills.
- Proven analytical and continuous improvement mindset.
- Ability to interface at all levels of the organization, both internally and externally.
Benefits:
- Healthcare benefits include medical, dental, vision, and prescription drug coverage;
- Access to a Health Coach from GE Aerospace;
- Employee Assistance Program providing 24/7 confidential assessment, counseling and referral services;
- Retirement benefits including GE Aerospace Retirement Savings Plan;
- 401(k) savings plan with company matching contributions and company retirement contributions;
- Access to Fidelity resources and planning consultants;
- Tuition assistance;
- Adoption assistance;
- Paid parental leave;
- Disability insurance;
- Life insurance;
- Paid time-off for vacation or illness.
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