Field Service Technician
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Job Description
Field Service Technician installing, inspecting, and repairing airport boarding bridges for Oshkosh AeroTech. Providing customer training and technical support at sites across Texas and beyond.
Responsibilities:
- Perform on-site assembly, installation, maintenance, rehabilitation, and repair of passenger boarding bridges and related Oshkosh AeroTech equipment
- Work directly with Customers, Sales, Engineering, and Manufacturing to support equipment installation and service activities
- Troubleshoot and resolve mechanical, electrical, and control system issues during installation or service
- Perform detailed equipment inspections and audits, document findings, and produce inspection reports for customers
- Conduct operator, maintenance, preventative maintenance, and hands-on technical training for customers across product lines
- Identify required parts, tools, and materials for installations, repairs, or training activities
- Provide on-site technical guidance and direction to subcontractors or customer personnel
- Inspect assembled, installed, or repaired equipment for compliance with company quality standards, drawings, and governing specifications
- Communicate technical findings, corrective actions, and follow-up recommendations to customers
- Recommend product or process improvements based on field experience
- Attend on-site meetings as a technical representative addressing installation progress, technical concerns, and scope-related issues
Requirements:
- High School Diploma or equivalent
- Three (3) or more years of relevant hands-on experience in equipment installation, maintenance, repair, or field service
- Ability to travel 70–80% to customer sites
- Ability to read, analyze, and interpret engineering drawings, electrical schematics, construction standards, and technical procedures in English
- Ability to write clear technical reports and communicate effectively with customers and contractors
- Prior experience with Syteline preferred
- Frequent standing, stooping, kneeling, crouching, crawling, and climbing
- Regular lifting up to 10 pounds, frequent lifting up to 25 pounds, and occasional lifting up to 50 pounds
- Vision requirements include close, distance, color, peripheral, depth perception, and the ability to adjust focus
- Regular exposure to moving mechanical parts
- Occasional exposure to heights, fumes or airborne particles, vibration, and moderate to high noise levels
- Some positions may require applicants to be U.S. Persons under ITAR or EAR regulations
Benefits:
- Reasonable accommodations for job applicants with disabilities
- Equal Opportunity Employer
- Pay discussion and disclosure protections under applicable law
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