Field Services Project Manager
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Job Description
Field Services Project Manager managing medium to large-scale EF&I projects for Ciena. Overseeing project schedules, risks, and stakeholder communications to ensure successful deployment.
Responsibilities:
- Deploy medium to large-scale EF&I projects with medium/high complexity, ensuring delivery within budget, schedule, and Ciena quality standards
- Manage customer expectations, communications, escalations, and governance throughout the project lifecycle
- Develop project schedules, identify risks, and implement mitigation strategies to ensure smooth execution
- Drive quality across all aspects of project services, from site and network engineering through installation, testing, and readiness for service
- Collaborate with internal stakeholders and vendors to ensure timely delivery and cost-effective deployment activities
- Maintain project documentation, including schedules, financials, risks, and issues, ensuring transparency and alignment with project management plans
- Coach and guide junior team members to meet project deliverables and contribute to team success
Requirements:
- A technical degree or equivalent combination of education and experience
- PMP certification preferred (required within one year of hire)
- Minimum of 10 years of telecommunications industry operational experience and/or project implementation
- Minimum of 8 years in a lead role managing medium to large-scale projects
- Proficiency in Microsoft Office applications (Word, PowerPoint, Excel)
Benefits:
- medical, dental, and vision plans
- participation in 401(K) (USA) & DCPP (Canada) with company matching
- Employee Stock Purchase Program (ESPP)
- Employee Assistance Program (EAP)
- company-paid holidays
- paid sick leave
- vacation time
- compliance with all applicable laws regarding Paid Family Leave and other leaves of absence
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