File Coordinator
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Job Description
Medicare File Coordinator ensuring accurate, compliant case files for ExamWorks Compliance Solutions. Supporting customer service through audits, billing data entry, physician invoices, and document processing.
Responsibilities:
- Perform quality assurance reviews of information, correspondence and files
- Ensure all cases contain correct information for the examination process
- Audit files to verify client instructions and specifications are followed
- Complete and ensure examination fees are quoted daily according to company practices
- Ensure the appropriate board specialty receives cases according to client specifications and state mandates
- Assist with data entry of billing information
- Notify management of case issues or concerns requiring attention
- Follow HIPAA compliance practices, state and federal safety standards, and legal regulations
- Call physicians for invoices
- Assist with mail as needed
- Assist with scanning documents
- Assist the customer service team and provide overall support to the Customer Service Department
Requirements:
- High school diploma or equivalent required
- A minimum of two years clinical or related field experience; or equivalent combination of education and experience required
- Medicare knowledge or experience a PLUS
- Knowledge of Microsoft Word, Outlook, Excel, and the Internet
- Excellent skills in English usage, grammar, punctuation and style
- Accuracy and thoroughness
- Exceptional communication skills
- Ability to maintain confidentiality
- Ability to demonstrate and promote a positive team-oriented environment
- Must be able to work Monday-Friday, 8am-5pm Eastern time zone
Benefits:
- Medical insurance
- Vision insurance
- Dental insurance
- Paid time off
- 401k
- Competitive benefits
- Remote work
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