Forward Deployed Engineer
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Job Description
Forward Deployed Engineer integrating Jeeves’ stablecoin banking platform with enterprise finance systems. Owning customer implementations, payments workflows, and technical go-lives across Latin America.
Responsibilities:
- Build and ship integrations between Jeeves and customer ERPs and accounting systems using APIs and webhooks
- Map customer data models, including chart of accounts, cost centers, entities, and vendors, to Jeeves and keep them synchronized
- Debug integration issues end to end, from API logs through customer month-end reconciliation
- Build reusable integration patterns and internal tools to accelerate customer go-lives
- Scope and configure multi-entity, multi-currency setups with customer finance teams
- Design stablecoin payment and settlement flows alongside traditional rails such as SPEI, PIX, ACH, and SWIFT
- Help customers handle country-specific tax and e-invoicing requirements within Jeeves workflows
- Collaborate with Compliance and Risk teams to keep customer setups within regulatory guardrails
- Own technical onboarding for strategic accounts from scoping through go-live and adoption
- Run technical workshops with customer engineering and finance teams, sometimes on-site
- Write implementation plans, manage timeline expectations, and flag risks
- Serve as the technical point of contact after go-live for escalations and expansion
- Convert recurring customer requests into prioritized Product and Engineering feedback
- Partner with Sales and Account Management on technical discovery, solution design, and proofs of concept
- Document integration guides, edge cases, and playbooks for the wider team
Requirements:
- 4+ years of professional experience in software engineering, solutions engineering, or technical implementation, including at least 2 years in customer-facing technical work
- Strong hands-on coding in at least one of Python, TypeScript/Node, or Go
- Production experience building against REST APIs and webhooks
- Solid SQL and data-mapping skills, demonstrated by integrations or data pipelines built and supported
- Track record of owning a customer project through go-live, including managing timelines and customer-side stakeholders
- Professional fluency in English plus Spanish and/or Portuguese
- Ability to travel to customer sites in Latin America as needed
- Experience in fintech or payments, especially card issuing, SPEI, PIX, ACH, SWIFT, or cross-border money movement
- Experience integrating with an ERP, accounting, or financial system such as NetSuite, SAP, Oracle, TOTVS, QuickBooks, or Xero
- Working understanding of AP, reconciliation, month-end close, and multi-entity accounting
- Hands-on work with stablecoin, on/off-ramp, or digital asset infrastructure
- Experience with LatAm e-invoicing and tax systems such as CFDI, NF-e, and DIAN
- Previous forward deployed, solutions architect, or implementation engineer role at a startup
- Experience building internal tooling that shortened implementation time
Benefits:
- Flexible remote or hybrid work arrangement
- Flexible schedule to come into the Roma Norte office
- Opportunity to work with global enterprise customers and complex fintech, payments, treasury, and stablecoin systems
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