Forward Deployed Engineer
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Job Description
Forward Deployed Engineer integrating Jeeves’ stablecoin-native banking platform with enterprise ERPs and finance systems. Owning customer implementations, payments workflows, and technical go-live across Latin America.
Responsibilities:
- Build and ship integrations between Jeeves and customer ERPs and accounting systems using APIs and webhooks
- Map customer data models, including charts of accounts, cost centers, entities, and vendors, and keep them synchronized
- Debug integration issues end to end, from API logs through month-end reconciliation
- Build reusable integration patterns and internal tools to accelerate customer go-live
- Scope and configure multi-entity, multi-currency setups with customer finance teams
- Design stablecoin payment and settlement flows alongside SPEI, PIX, ACH, and SWIFT
- Help customers address country-specific tax and e-invoicing requirements such as CFDI, NF-e, and DIAN
- Collaborate with Compliance and Risk to maintain regulatory compliance
- Own technical onboarding for strategic accounts from scoping through go-live and adoption
- Run technical workshops with customer engineering and finance teams, sometimes on-site
- Create implementation plans, manage timelines, communicate expectations, and flag risks
- Serve as the technical point of contact for post-go-live escalations and expansion
- Convert recurring customer requests into prioritized Product and Engineering input
- Partner with Sales and Account Management on technical discovery, solution design, and proofs of concept
- Document integration guides, edge cases, and playbooks
Requirements:
- 4+ years of professional experience in software engineering, solutions engineering, or technical implementation, including at least 2 years in customer-facing technical work
- Strong hands-on coding in at least one of Python, TypeScript/Node, or Go
- Production experience building against REST APIs and webhooks
- Solid SQL and data-mapping skills
- Track record of owning a customer project through go-live, including managing timelines and customer-side stakeholders
- Professional fluency in English plus Spanish and/or Portuguese
- Ability to travel to customer sites in Latin America as needed
- Preferred: Experience in fintech or payments, ERP/accounting/financial-system integrations, finance operations, stablecoin or digital-asset infrastructure, LatAm e-invoicing and tax systems, forward-deployed/solutions architect/implementation engineering, or internal tooling
Benefits:
- Full-time remote work
- Flexible schedule with the option to work from the Roma Norte office
- Opportunity to work on complex fintech, payments, treasury, and stablecoin systems
- Steep learning curve and professional growth opportunities
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