Forward Deployed Engineer
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Job Description
Forward Deployed Engineer deploying and improving Field AI’s autonomous robotic systems in customer environments. Integrating software, hardware, and AI systems while enabling customer adoption.
Responsibilities:
- Lead the end-to-end deployment of autonomous systems in customer environments
- Ensure systems are configured, tested, and operational under real-world conditions
- Troubleshoot and resolve technical issues quickly to maintain uptime and mission success
- Gather and analyze field feedback to identify areas for improvement
- Work with product and engineering teams to drive enhancements into the core system
- Implement monitoring and diagnostic tools to ensure sustained reliability
- Train and support customer operators in achieving operational readiness
- Translate complex technical concepts into clear, actionable workflows
- Act as a trusted advisor to accelerate adoption and long-term value realization
- Serve as the voice of the customer, bringing field insights back to engineering and product teams
- Collaborate across software, hardware, and AI research groups to deliver integrated solutions
- Contribute to scalable deployment practices and playbooks for future rollouts
Requirements:
- Master’s degree or higher in Robotics, Computer Science, Electrical/Mechanical Engineering, or a related technical field (or equivalent practical experience)
- 2-3 years of experience in software engineering or systems integration in the Field Robotics industry
- Experience in field deployment of complex technical systems
- Proficiency in Python, C++, Git, and ROS
- Familiarity with Linux-based systems, containerization, and cloud infrastructure
- Strong troubleshooting and debugging skills across software, hardware, and networking layers
- Experience deploying, operating, or maintaining mission-critical systems in real-world environments
- Experience using Jira, Wrike, Confluence, or other program management software tools
- Ability to work directly with customers in high-stakes, fast-paced settings and translate needs into technical solutions
- Excellent communication skills, with the ability to explain technical concepts to non-technical users
- Willingness to travel and work on-site with customers as needed
Benefits:
- Hybrid or remote work option may be explored
- Opportunity to work with a world-class team
- Inclusive environment committed to diversity
- Merit-, qualification-, and performance-based evaluation
- Opportunity to work on autonomous robotics systems and shape the future of autonomy
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