Forward Deployed Engineer

Posted 4ds ago

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Job Description

Forward Deployed Engineer working on production-grade integrations for Truck Intelligence™. Collaborating with customers to design scalable and reliable software solutions.

Responsibilities:

  • Lead the technical implementation of integrations between GenLogs and external systems
  • Conduct customer discovery sessions to map processes, data flows, and operational constraints
  • Translate customer needs into technical requirements, API specs, and data model designs
  • Build REST API integrations, event-driven workflows, and data pipelines using Python, Typscript, SQL, queueing, etc.
  • Collaborate closely with product and platform engineering to influence roadmap and reusable integration frameworks
  • Provide hands-on technical support during rollout, troubleshooting, and performance tuning
  • Document workflows, integration maps, and best practices
  • Train customer IT teams and operators on how to adopt and scale GenLogs solutions
  • Own the full lifecycle: scoping, implementation, deployment, and ongoing iteration

Requirements:

  • 5+ years of experience in software engineering, solutions engineering, or technical consulting roles
  • Proven track record designing and deploying production-grade integrations between enterprise platforms (TMS, CRM, ERP, or similar systems)
  • Advanced proficiency in Python, Node.js, or similar backend languages
  • Deep experience working with REST APIs, webhooks, OAuth2/SAML/Auth0 flows, event-driven architectures, and data pipelines
  • Expert-level SQL fluency
  • Working knowledge of machine learning principles
  • Demonstrated ability to lead customer-facing technical conversations
  • Ability to architect solutions with an eye for security, scalability, and resilience
  • Experience troubleshooting production issues in distributed systems
  • Excellent written and verbal communication skills

Benefits:

  • Salary based on experience
  • Health insurance
  • Paid time off
  • Remote work options
  • Professional development opportunities