Forward Deployed Product Manager
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Job Description
Forward Deployed Product Manager supporting DOSS’s AI-native operations cloud implementations. Translating supply-chain processes into configurations, data migrations, and client rollouts.
Responsibilities:
- Assist US FDPMs in managing installation activities and system implementation across the full lifecycle: discovery, design, build, UAT, rollout, and support
- Prepare client deliverables such as process documentation, configuration workbooks, and training materials
- Analyze complex client business processes, data, and pain points, primarily across supply chain functions including procurement, inventory, logistics, and warehousing
- Support data cleansing, validation, and schema setup for migration into the DOSS platform
- Conduct quality checks before and after go-live
- Document, refine, and optimize client business processes
- Assist with system configuration, testing, and troubleshooting
- Identify gaps or issues and escalate them to senior PMO staff with recommendations
- Provide post-rollout hypercare support, triage issues, and ensure timely resolution
- Track client feedback and collaborate with product, engineering, and support teams
- Maintain project trackers, dashboards, and reporting for U.S. PMO visibility
- Document lessons learned and contribute to continuous improvement of PMO playbooks
Requirements:
- Bachelor’s Degree in Engineering, Information Systems, Supply Chain Management, or related fields
- Strong preference for those pursuing their Master's Degree in a relevant discipline
- Excellent C1/C2 Native Proficiency Level in English Communication
- Must be a Filipino citizen based in or near Metro Manila (Mega Manila area)
- Fundamental knowledge in supply chain, enterprise software, and systems implementation
- 2-5+ years of experience in system implementation or business operations
- Ability to understand client business processes and translate to table/schemas and automation designs and build
- Strong data skills: expert ability to work with spreadsheets, schemas, and large datasets; comfort with data cleanup and validation
- Advanced technical competency (e.g., schema design, workflows build and troubleshooting)
- Excellent organizational and time management skills; ability to manage multiple priorities across time zones
- SQL, ERP/CRM system experience is a nice to have but not required
- Experience with supply chain systems → inventory management, supply chain, finance/accounting workflows
- Experience with ERP, CRM, or workflow software implementation → NetSuite, SAP, Sage, Odoo, Cin7
- Understanding of business process design → operations, finance, supply chain, procurement, operations, etc.
- Coding experience is nice to have but not required
- Ability to configure and test API credentials for integrated platforms → Shopify, QuickBooks, 3PLs, WMS, etc.
- Foundational knowledge in finance and accounting
Benefits:
- Top of the market salary offer for the PH workforce
- Comprehensive employee benefit package including HMO upon regularization
- Work closely with the US team and gain exposure to US and global clients
- Develop project management and technical skills in a dynamic environment
- Collaborative, supportive, and growth-focused team culture
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