Full-Stack Software Engineer

Posted 8hrs ago

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Job Description

Full-stack engineer supporting Lyric’s healthcare decision-intelligence platform. Building C#/.NET services, web applications, APIs, and durable production fixes.

Responsibilities:

Own escalated, high-impact production and customer issues from intake through resolution, including triage, severity assessment, reproduction, containment, mitigation, root-cause analysis, and follow-up
Investigate issues across the full application stack using logs, traces, metrics, application code, API behavior, browser and service diagnostics, and database queries
Translate customer symptoms into testable hypotheses, technical findings, actionable next steps, and timely stakeholder or customer updates
Operate safely in production by following runbooks, least-privilege practices, change controls, and escalation procedures
Produce root-cause analyses and contribute to improvements in time-to-mitigation and time-to-resolution
Design, develop, test, and maintain platform capabilities across web interfaces, backend APIs, microservices, integrations, and data-access layers
Build frontend experiences with JavaScript or TypeScript and Angular or React
Develop and debug backend services using C# and .NET
Create, optimize, and maintain data structures, SQL queries, and data flows
Integrate external services and APIs
Implement durable production fixes, improved error handling, validation, logging, automated recovery, and monitoring
Monitor platform health and improve observability through dashboards, alerts, logs, traces, and metrics
Create and maintain runbooks, technical documentation, and knowledge articles
Participate in the production support and incident response rotation
Implement secure development practices supporting privacy, HIPAA, and HITRUST expectations
Write tested, maintainable code; participate in code reviews; and follow source control, CI/CD, deployment, and change-management standards
Partner with product managers, data analysts, support teams, engineers, and other stakeholders
Resolve technical challenges independently and escalate broader architecture, risk, or business decisions when needed
File defect reports with reproduction steps, evidence, impact, and suspected components, collaborating through closure

Requirements:

At least two (2) years of professional full-stack software engineering experience building, supporting, and maintaining production applications
Hands-on experience developing and debugging backend applications or services using C# and .NET
Hands-on experience building web applications using JavaScript or TypeScript and a modern frontend framework such as Angular or React
Experience designing, consuming, and troubleshooting RESTful APIs, services, or microservices
2+ years’ experience working with relational databases and SQL, including investigative queries, data validation, and basic performance awareness
Experience troubleshooting production issues using application logs, metrics, traces, debugging tools, and disciplined root-cause analysis
Experience working with at least one major cloud platform such as Azure, AWS, or Google Cloud
2+ years of experience working in a software development environment involving principles, design patterns, testing, security, scalability, and maintainability
Bachelor's degree in software engineering, computer science, or a related field, or equivalent practical experience
Applicants must already be legally authorized to work in the U.S.; visa sponsorship and other immigration support are not available

Benefits:

Equal Opportunity Employer committed to an inclusive environment
Collaborative success