GEG Coordinator – Video Games Research Operations
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Job Description
GEG Coordinator recruiting and vetting video-game research participants for Interpret, a global media, entertainment, and technology insights agency. Coordinating study logistics, surveys, and attendance remotely.
Responsibilities:
- Recruit qualified participants for qualitative research using the Good Gamer Group panel
- Execute study-specific qualifications, quotas, and subquotas
- Code screener surveys using Alchemer (formerly SurveyGizmo)
- Learn basic CRM functionality and use email/SMS marketing to generate screener responses
- Track project progress in Microsoft Excel using simple data manipulation and formulas
- Vet recruits by phone and/or video
- Coordinate and confirm participation dates and times, sending emails and reminder calls
- For hybrid employees, occasionally travel to Interpret playtesting labs or client facilities for check-ins and light IT work
Requirements:
- Strong attention to detail and ability to work under tight deadlines
- Strong phone and customer service skills
- Strong organizational and project management skills
- Self-starter able to work under minimal supervision
- Strong verbal and written communication skills
- Familiarity with Microsoft Word, Excel, and Outlook (training can be provided)
- General knowledge of the gaming market and major game genres/franchises across PC, console, and mobile platforms
- Willingness to learn new software
- No specific qualifications required
- Ideal candidate may have recently graduated or be nearing graduation from college
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