Group Sales Manager
Posted 3hrs ago
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Job Description
Group Sales Manager expanding Alila Mayakoba’s luxury incentive-group market across the Midwest USA. Winning resort programs, managing complex sales cycles, and growing profitable group revenue.
Responsibilities:
- Create and execute annual and quarterly plans to grow incentive room nights, total group revenue, ADR, banquet and catering revenue, ancillary spend, and profit contribution from the Midwest territory
- Identify influential incentive houses, third-party planners, corporate reward-program owners, procurement contacts, national accounts, and referral partners
- Map decision-makers, influencers, program calendars, historical destinations, incumbent resorts, and upcoming qualification periods
- Win programs currently using competing resorts in Mexico, the Caribbean, Florida, Arizona, California, and other incentive destinations
- Generate early-stage opportunity during program design, destination research, budget planning, and qualification-calendar development
- Evaluate participant profiles, room-night patterns, pre- and post-stays, airlift considerations, meeting-space needs, food and beverage expectations, activities, exclusivity, VIP requirements, attrition, cancellation, concessions, and total program profitability
- Lead opportunities through targeting, prospecting, qualification, discovery, RFP response, proposal, destination presentation, site inspection, budget alignment, negotiation, contracting, operational handoff, post-program review, and repeat-business development
- Develop relationships with incentive houses, third-party meeting planners, DMCs, corporate travel managers, procurement teams, destination partners, and other intermediaries
- Host site inspections and familiarization trips showcasing participant experience, logistics, VIP service, recognition events, and destination programming
- Partner with Revenue Management on displacement, rate strategy, concessions, cancellation and attrition terms, minimum spend, meeting-space requirements, ancillary revenue, and profitability
- Maintain accurate account plans, activity records, opportunity stages, qualification dates, decision timelines, next steps, forecasts, and closing strategies in CRM and sales systems
Requirements:
- Minimum of five years of progressive hotel group sales experience
- Meaningful experience selling incentive travel, executive retreats, recognition programs, or luxury group business
- Demonstrated success winning incentive programs from competing hotels, resorts, or destinations and producing measurable increases in room nights, revenue, ADR, profitability, or market share
- Established relationships with Midwest-based incentive houses, third-party meeting and incentive companies, corporate reward-program leaders, procurement teams, DMCs, or major corporate accounts
- Specific understanding of incentive program design, qualification periods, award travel, participant experience, destination selection, site inspections, room-block patterns, program budgets, contracting, and post-program evaluation
- Strong Midwest market knowledge and an active network across Chicago, Minneapolis–St. Paul, Detroit, Columbus, Cleveland, Cincinnati, Indianapolis, Milwaukee, St. Louis, Kansas City, and/or comparable business centers
- Proven commercial judgment, negotiation ability, consultative selling skills, executive presentation skills, and disciplined pipeline and forecast management
- Fluent English required
- Willingness and ability to travel extensively throughout the Midwest and to Mexico
- High proficiency with CRM and sales systems
- Experience with hospitality sales or group-management platforms preferred
- Spanish language skills are a plus
Benefits:
- Equal employment opportunity and affirmative action employer
- Extensive travel opportunities throughout the Midwest and to Mexico for client appointments, sales missions, trade shows, site inspections, and familiarization trips

















