Growth Manager – Sales, Client Expansion
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Job Description
Growth Manager leading Valatam’s Sales and Account Management teams. Driving revenue, client retention, and expansion through scalable sales processes.
Responsibilities:
- Develop and execute scalable sales strategies to acquire new clients, grow revenue, and achieve company targets
- Build upselling and cross-selling strategies to expand existing accounts and grow clients into larger teams
- Own growth strategy and team accountability across new sales, client retention, and account expansion
- Develop profitable sales channels and outbound prospecting systems that generate qualified discovery calls
- Optimize and document sales processes from qualification and discovery through proposals, negotiation, and closing
- Strengthen account management, customer feedback, and engagement to reduce churn and increase upsells
- Set team targets and scorecards, monitor conversion and acquisition costs, and report insights to leadership
- Coach, hire, and develop Sales, BDR, and Account Management teams through clear expectations and ongoing training
- Own HubSpot adoption, pipeline accuracy, activity tracking, and reliable forecasting
- Build industry relationships and represent Valatam at occasional U.S. conferences and networking events
- Lead other growth-related initiatives supporting company goals
- Report to the COO
Requirements:
- 5+ years of B2B sales or business development experience, including 2+ years leading sales teams
- Proven results growing revenue, improving conversion, and building repeatable sales processes
- Hands-on experience developing outbound channels, including cold calling and multichannel prospecting
- Experience managing client retention, account expansion, and upselling in a recurring-revenue business
- Strong command of sales KPIs, funnel analysis, customer acquisition costs, and forecasting
- Proficiency in HubSpot, including pipeline management, reporting, and team adoption
- Demonstrated ability to coach teams, manage performance, and communicate clearly with senior leadership
- Fluent English (C1/C2) and strong negotiation and relationship-building skills
- Quiet home office with stable internet (≥10 Mbps download / 2 Mbps upload) and a backup connection
- Availability for occasional U.S. business travel
- Nice to have: Experience in staffing, outsourcing, BPO, or professional services, particularly with U.S. and Canadian clients
- Applications and résumés must be submitted entirely in English
Benefits:
- Uncapped Commissions
- Fully remote work with a collaborative, international team
- Paid time off
- Monthly medical insurance stipend after meeting eligibility criteria
- Birthday and work-anniversary bonuses
- Gym and wellness allowance
- Unlimited online fitness classes
- Company events and Christmas celebrations
- Direct exposure to senior leadership
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